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Here's How Our Webshop Works
|Choose a product
Take some time and browse Teufel's web site. We're sure you'll soon be convinced of the high quality and excellent value of our products. Once you've decided on a product, click the large, green "Select & Order" button right beside the main product picture and above the list of system highlights. The button will turn red.
|Configure your product
You can select an individualized system configuration on this page. Choose concert or cinema versions, fully- or partially-active sets, individual components, etc. Then pick a black or silver finish for your speakers, along with the number of sets you want to order.
Once you've configured the product to how you'd like to order it, click the green "Add to cart" button. If you need accessories like cables, wall mounts or floor stands, you can easily add them to your cart using the visible list of product accessories and corresponding green shopping cart buttons.
|Add to cart
Once you click "Add to cart" on a product page, you will be redirected to a page confirming the product has been added to your shopping cart. You can then use the "Check Out" button to view the entire contents of your shopping cart. You will also see an overview of accessories for your product.
You can view all the contents of your online shopping cart on this page and also make changes to it. You can add items, remove items, or change the amount of each item type to be ordered.
If you have a Teufel voucher, then you can enter the voucher number in the "Voucher No.:" field. Click the grey "recalculate" button, and the total price of the items in your shopping cart will automatically be adjusted to reflect the value of your voucher.
The next step is to click the green "Check Out" button on the bottom right hand side of the page. You will be redirected to the secure area of our online webshop, which is highly protected for the purpose of making financial transactions. You should be able to recognize the secure pages of our website because the corresponding URL will change from http://www to https:// and a small icon of a lock will appear in your browser.
Have you already registered as a Teufel customer? If so, then you can log in here with your username and password. Logging in is not necessary to complete an order, though.
To place an order without logging in, simply click "Continue order" under the headline "Order without registration."
You will be able to enter all information necessary to place your order on the following page.
|Step 1: Enter personal information
Once you're in the secure area of our website labeled "Order," enter your name, address and other necessary information. You can also enter a shipping address different from your billing address. Required fields are marked with a * symbol. Once you've filled out all of the required fields, click the green "Continue order" button at the bottom right-hand side of the page.
|Step 2: Select payment method
You can select a payment method on this secure page. Once you've made your choice, click the green "Continue order" button at the bottom right-hand side of the page.
|Step 3: Confirm and place your order
You will see a summary of your order and personal information on this secure page. You can also attach special requests to your order Teufel at this point (i.e. "Please do not deliver between Aug. 1 and 15 because of vacation").
Please use the field available here to let us know how you found out about Teufel. Select the check box labelled "All deliveries are subject to our General Business Conditions (GBC)" before clicking the green "Place your order" button on the right-hand side of the page.
You can end your session at any time by closing your browser window. Information about how to make corrections can be found on the individual pages of Teufel's web shop.
Congratulations, thank you for your order! You should see a page confirming that we've received your order.
|What contract information is saved?
We will save the text of our contract. Data about your order and our General Business Conditions (GBC) will be sent to you via email. For security reasons, order details are no longer accessible via the internet once you have completed your order.
Within three days of receiving this automatically generated email you will receive an "official" and individualized order confirmation as a PDF file. It will include an estimated delivery date.