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Customer Support

You can reach our knowledgeable support team by phone Monday through Friday from 11 am to 7 pm (local German time) at 00800 200 300 40 (Free call). If you prefer to send us an e-mail, use service@teufelaudio.com

Our online help area for customers provides useful services. Have an installation question? A compatability question? Check our FAQ (Frequently Asked Questions) section to see if your answer is answered there. Our system operating manuals are available for download here as well.

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CUSTOMER SERVICE
Here you’ll find information about how to place an order with Teufel: Shipping costs, general business conditions, vouchers, right of return and much more.
Customer service details
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BUY DIRECT
Teufel's direct distribution model allows you to buy speakers directly from the manufacturer. This means that you pay more for sound and less for marketing.
Benefits of buying direct
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TECHNICAL SUPPORT
Download Teufel operating manuals as well as information on how to connect your speaker system. You'll also find handy room size recommendations.
Operating manuals and technical tips
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FAQ
Browse any of the topics for answers to the most commonly asked questions.
FAQ details
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WHAT RECEIVERS WORK BEST?
For a thrilling surround sound experience, find out which home cinema receivers can be combined with our speaker systems.
Learn more
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TEUFEL MUSEUM
Everything you want to know about our earlier speaker models.
Museum
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