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  • Raumfeld Expand
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Raumfeld Expand

The optimizer
Audio streaming optimizer for the Raumfeld system, ideal for multi-room setups
(54)
  • 8 week trial
  • Up to 12 year guarantee
  • Free & easy returns

Highlights

Why we love this product
The Raumfeld Expand supports strong uninterrupted streaming with single Raumfeld devices or entire multi-room systems. The little Expand takes control of your streams and supports your home router for optimal performance. In addition, the Expand features a USB port for directly connecting media storage devices allowing you to stream your digital music library to any Raumfeld device in your network.
Key advantages at a glance
  • Audio streaming optimizer for the Raumfeld system, ideal for multi-room setups
  • Facilitates lossless wireless audio transmission to multiple playback devices
  • Can manage a digital library of up to 200,000 tracks for anytime access via app
  • For fast and uncompromised audio transmission with high signal strength
  • Easy installation: Simply connect to router via Ethernet cable
  • Includes USB port for connecting additional storage systems
What others are saying about us
(4.44 of 5 from 54 Reviews)
All ratings
Features

Overview of our technologies

Streaming WiFi Raumfeld
Together with your router, the Raumfeld Expand creates the perfect WiFi streaming environment

After an easy installation process, the Expand automatically connects directly to your WiFi router and communicates the signal without drops or interruptions to each Raumfeld device in your network. The little organizational wonder can also host media storage devices via its USB port, making it possible to stream titles from your digital library. The system's memory can index up to 200,000 titles for anytime access via the Raumfeld Controller App.

Home WiFi signals can be brought to the breaking point by many competing devices, the transmission of larger files or thick walls. The result is often dropped signals and interruptions – irritating hindrances to the enjoyment of your music. The Raumfeld Expand puts your music streams back in the fast lane by creating an autonomous WiFi signal exclusively for your Raumfeld system.

Lossless audio tracks can place a large burden on home WiFi systems which often host a range of other devices from smartphones and tablets to game consoles. To facilitate the best multi-room experience with top quality digital music files, the Raumfeld Expand create a dedicated WiFi network for your music. The system can manage an incredible 200,000 tracks for instant access to your favourites, playlists and other personal settings across a huge range of music via the Raumfeld App.

Autonomous, not exclusive

In addition, the Expand is equipped with a USB port to which even large external hard drives can be directly attached. NAS and DLNA/UPnP media servers containing compatible music files can also be accessed by the system.

Audio streaming without frontiers

Lossless audio presents a challenge to audio streaming because of the large volumes of data involved. In order to cope with bigger quantities of data within a limited broadband, many manufacturers of streaming products compromise the signal. In other words, the lossless files that you select from a service like TIDAL or your private music library is not what is played back. Raumfeld, however, respects the integrity of all music files and does not compress them for easier streaming. The Expand creates the wireless infrastructure needed for streaming the best quality audio without compromise.

Equipped with two adjustable antennas for incredibly reliable and fast transmission, the Expand is perfect for situations where a weak router, thick walls or the use of many streaming devices at once hinders the smooth streaming of larger files. The external placement of the antennas extends the range of the wireless network for music enjoyment without drops or disruptions from multiple Raumfeld players in any room in your home.

State-of-the-art streaming, down-to-earth setup

Integrating the Expand into your Raumfeld system requires absolutely no prior technical knowledge. Simply connect the device to your WiFi router via the included Ethernet cable and let the system do the rest. The Expand automatically recognizes all Raumfeld players already connected to your router. Additional Raumfeld players can be added to the network with the simple press of a button. A single, discreet LED light keeps the user updated as to the device’s status.

Thanks to its compact dimensions and integrated wall mounts, the Expand is easy to integrate into your home.

Included components

  • Raumfeld Expand
  • Ethernet cable 2m
  • wall adapter power supply for Raumfeld Expand

Specifications

Raumfeld Expand
Raumfeld Expand
High-performance audio streaming hub for multi-room systems with multiple players. The Expand creates an autonomous Wi-Fi network exclusively for audio streaming independent of your home Wi-Fi.
Raumfeld Expand
Connections
Wifi Yes
Wifi 2,4 GHz
LAN Yes
LAN 1
USB 2.0 1
Electronics
WLAN Standards 802.11 b/g/n
Maximum WLAN range 15.00 m
WLAN encryption WPA2-PSK
10/100-Mbit/s Ethernet Yes
Miscellaneous Requires an existing Wi-Fi router with a free Ethernet port and internet access.
Maximum power consumption 3 watt
Dimensions
Depth 11.20 cm
Width 11.00 cm
Height 2.80 cm
Weight 0.15 kg

Expert reviews

How our customers rated this product:

Downloads & support

Help regarding this product
Nach Einrichtung Expand kann kein weiteres Gerät hinzugefügt werden
Der Expand muss nach seiner Einrichtung neu gestartet werden. Beenden Sie zunächst die Einrichtung, starten Sie den Raumnfeld Expand neu und fügen Sie nun über die Raumkonfiguration die zusätzlichen Geräte hinzu.
Access to my Expand (previously called Base) via Finder is slow or not possible at all
We have received feedback from a few users that accessing the network share "Raumfeld Expand" via Finder may take long or is not possible at all.

In order to solve the problem, perform the following steps on your Mac:

    * Open System Menu > Software Update... and make sure you've installed the latest software version. Otherwise perform a software update.
    * Disable spotlight for the Raumfeld Expand by adding the Expand's "MUSIC" folder to the list of locations under System Settings > Spotlight > Privacy.

Should the speed of access not be improved by these settings, please get in touch with our service team.
Kann ich meinen Expand (alte Bezeichnung Base) auch mit einer größeren Festplatte geliefert bekommen?
At present the Raumfeld Expand is only being sold with an hard disk size of 160 GB. However, the storage space of your Raumfeld Expand can be extended by connecting hard disks onto the two USB 2.0 inputs. Another possibility to increase the storage capacity of the complete system is to integrate an NAS (Network Attached Storage) into your network (Also look up Music Resources in the online manual).
My Expand (previously called Base) does not start (left LED lights up, middle LED flashes every 5 seconds).
If the Raumfeld Expand doesn't start properly after setup (left LED permanently lid, centre LED flashing every 5 seconds), it doesn't receive an IP address from your network router.

We suggest to probe the following solutions step by step. Should the problem persist afterwards, please get in touch with our service team.
  • First make sure that the router is connected to the proper port (right network port, labelled "ROUTER"). To connect a computer, always use the network port on the left (labelled with a network symbol).
    If you operate the Expand without a connection to your network router make sure that the ROUTER port is free.
  • Reboot your network router.
  • If the problem persists, check the settings of your network router:
    • DHCP must be activated
    • The DHCP server should automatically assign IP addresses to computers in the network.
    • If you prefer not to enable automatic IP addresses, make sure a static IP address is assigned to each device. Please note that the same IP address must not be assigned to multiple devices.
Der Raumfeld Expand (alte Bezeichnung Base) reagiert nach dem Update nicht mehr. Was kann ich tun?
Should the Expand not react after installing an update please remove the power plug for at least 3 minutes. Afterwards, the Expand should boot normally.
Should removing the power plug not be sufficient to restore system functionality, please perform the following steps which will recover the Expand.  Hereby, all settings and data stored on the internal hard disk of the Expand will be preserved.

Instructions for Expand Recovery
Please first download the file "base.img" and copy it to a USB stick:
http://updates.raumfeld.com/repair/base.img

Then perform the following steps:
  1. First remove the Expand's power plug for at least 30 seconds.
  2. Then, connect the USB stick to the upper USB port of the Expand.
  3. Press and hold the setup button on the back of the device while you attach the Expand's power plug in order to start it.
    Please press and hold the setup button for 10 more seconds.
  4. After max. 30 seconds the outer and inner LEDs will start to blink alternatingly. This indicates that the recovery has been started. Please note that the recovery may take up to 5 minutes. After that, the Expand will reboot automatically.
Do I need a Raumfeld Expand (previously named Base)?
A Raumfeld Expand is recommended in a multi room system. If you would only like to play music in a single room you only need a playback device and a controller (Raumfeld Controller or Teufel Raumfeld app for your smartphone).

Role of the Raumfeld Expand
  • By creating a dedicated Wi-Fi network it provides the bandwidth for a lossless transmission
  • By connecting to your home network the Expand is able to access your music stored on a computer or NAS (network attached storage). With the Raumfeld Controller you then have access to your complete digital music library.
  • If you own a Raumfeld Expand the size of your music library may exceed 200,000 tracks. Instead, without the Raumfeld Expand, the maximum capacity of your music database is about 50,000 tracks.

Should you wish to extend your system with a Raumfeld Expand, get in touch with our customer service team.
Wo finde ich entsprechende Software-Updates?
Software-Updates finden Sie auf der entsprechenden Software-Update-Seite.
My devices' wireless signal is permanently low or breaks down frequently
To gain an overview over the signal strength of each Raumfeld devices in your network, open Settings > Network > Network Analysis.

A Loss of WLAN Signal

The constant loss of a device's Wlan signal even at high signal strength is due to interferences with other wireless networks. By changing the Wlan channel, you eliminate this interference and can fix this issue. Should your system contain a Raumfeld Base simply try out different channels as described in the online manual (Modifying of the Channel Setting (Raumfeld Base)) and see if the signal strength becomes steady. Access points from other manufacturers usually offer an according configuration option in their administration interface. 

Alternatively you may contact our service team, which is happy to assist you with the detection of the best channel available.

B Constant Low Signal Strength


If the signal strength of individual wireless devices is constantly beneath 50%, steps should be taken to upgrade the Wlan reception of the device and therewith the music playback reliability. In most cases it is sufficient to reduce the distance or the number of obstacles between your Raumfeld Base and your playback device. Simply check out if the reception increases when positioning the devices at different places.

In general, the less walls and ceilings between the devices, the better the reception is. Thick walls made from concrete or clay brick will especially abate the signal. Often a relocation of a few centimeters is enough to bypass any problems.

Mind the following advice that accounts for both, systems with Raumfeld Base or systems that are run with an access point from another manufacturer:

  • Position the Raumfeld Base or the third party access point you utilise rather high up, on a cupboard for example. Make sure there's some space towards the wall. Do not position the device on the floor or in a corner.
  • If you make use of a wireless phone there may be interferences with the wlan signal. Therefore, do not position the Base or the third party access point you utilise right next to the phone's base station.
  • Set up the devices in a way that ensures there are a minimum amount of obstacles inbetween your access point and the playback device. Avoid setting up the Raumfeld devices in alcoves or behind prominent corners.
  • Make sure there are no large-scale metal bodies between the access point and playback devices (e.g. radiators or fridges)
  • Large plants may also block the signal due to their moisture content and should not be between the access point and playback devices.
 If the reception does not increase after a repositioning we suggest using a standard Wlan repeater or to connect single components of your Raumfeld system with your existing wireless access point (see Connecting of your Raumfeld devices with your personal access point in the online manual). Please contact our service team to find the perfect solution for you.
I’m only able to access the Raumfeld Zones under “available devices“ in my Spotify App. How can I control the individual rooms?
Deactivate the Multiroom Mode for Spotify in the Raumfeld App by switching to the "off“ setting. You will then be able to individually control each device in the Spotify App.
The individual titles of my compilations are each displayed as their own album
Compilations or soundtracks are normally composed of various artists. In order to display them as a complete album, the tracks of a compilation must be grouped.

There are many different methods of accomplishing this, assuming that the same album name, or Album Tag, is assigned to all tracks. 
  • Assign the name of the compilation's producer to the tag Album Artist. Use "Various Artists" if the producer's name is unknown.
  • If you use iTunes, you may select for every song that they are Part of a Compilation under Get Info > Info.
  • As long as the album is stored locally on the Raumfeld Base, a network drive or USB storage, it is sufficient to simply save the music files in the same folder. Make sure, however, that only music files pertaining to the compilation are stored within this folder.
In order to edit your music collection's tags, we recommend the following programs:

Media Players
  • iTunes (Windows, Mac OS; only supports MP3, AAC, M4A, Apple Lossless)
  • Windows Media Player (Windows; only supports MP3, WMA)
  • Winamp (Windows; supports the same formats as Raumfeld except for WMA, WAV)
Special Tag-Editors
  • MP3-Tag (Windows; supports the same formats as Raumfeld except for WAV)
  • MusicBrainz Picard (Windows, Mac OS, Linux; supports the same formats as Raumfeld except for WAV)
Teufel Streaming (Raumfeld) basics
Would you like to get a comprehensive overview about the possibilities of Teufel Streaming systems? Our Teufel Streaming manual informs you about the basics, operation and integration of music resources. Find out more in the Teufel Streaming handbook: https://manual.teufel.de
I have no more access to the internet radio directory TuneIn in my Teufel Raumfeld app. What could be the reason?
For the further use of the radio service TuneIn, a software update may be required. The update is free of charge and only takes a few minutes. The software can easily be checked and updated:
  1. Start up all devices and opening the Teufel Raumfeld App.
  2. The main menu can now be called up on the app screen by briefly swiping to the right.
  3. First select "Settings" in the main menu, then menu item "System maintenance" and finally "Updates". By simply tapping on the "Check for updates" button, the device will automatically start to search for and download the latest version.
  4. After the download is complete, the update can be re-started by pressing the button again. This takes a maximum of about 3-5 minutes. Afterwards, TuneIn can be used again as usual.
I copied new music to a network share. Why isn't it displayed under My Music?
When you copy new music to a network share you have to manually initiate a rescan in order to see the music on your Controller or in the Raumfeld App, respectively.

In order to do so, go to My Music > Recently Added and tap the button "Update music index" on bottom of the list. Alternatively, visit Settings > Music Resources and activate a scan for new music on the music resource you've copied the music to.

Under Settings > Music Resources there is also an option to make your Raumfeld System check for new music every day. A manual scan is then not necessarily required.
Can different music (Multicast) be played in different rooms?
Multicast (different music in different rooms) is possible with Spotify, but not simultaneously. Due to certain restrictions stipulated by the provider, simultaneous multicast is not possible at the present time.
I use a version 6.0 Android device and am trying to set up my Wi-Fi streaming system. The setup assistant, however, does not continue after the initial screen. How can I proceed?
Make sure that your smart device is signed in to your home WiFi – the same WiFi network you plan to use with your Wi-Fi streaming system. If you are already signed in to your WiFi network, deactivate your smart device’s access to mobile internet for the duration of the setup.
I use an Android device version 6.0 or higher. The music I stream directly from this device drops after a short time. What could be the reason for this?
One reason could be that your smart device is going into standby mode and dropping the connection.

Solution: Add the Teufel Raumfeld app to your standby exception list, also known as your device’s “whitelist.” To do this, go to “Settings” in your Android menu and then “Apps,” “Advanced,” “Battery optimization,” “All apps” and “Raumfeld.”
I can find settings for my subwoofer in the Teufel Raumfeld app. What are these for?
The menu items "subwoofer volume" and "subwoofer crossover frequency" are only stored in the app menu under "room settings" if a Teufel Streaming soundbar is operated over the same Wi-Fi connection. With a soundbar/subwoofer combination, the sound signal is "distributed" to the devices, i.e. the sounbar outputs the higher frequencies and the subwoofer, the lower ones. This signal distribution is defined under the menu item "subwoofer crossover frequency". Installation tips:
  • Leave the crossover frequency on the default setting if you are satisfied with the sound or if the Teufel Streaming subwoofer is located close to the soundbar (recommended).
  • If the subwoofer is placed at the side or at the back of the room, it is possible that the overall sound may no longer be harmonious. In this case, try changing the crossover frequency in the app until you are satisfied with the sound.
  • If, for example, the sound image of the soundbar is too thin, reduce the crossover frequency. If the bass sounds too flat, increase the crossover frequency.
  • You can also adjust the subwoofer volume separately.
Can I use my home cinema with the Teufel Streaming system?
In order to use your home cinema system with your Teufel Streaming system you require a Connector:
  • Connect the analogue or digital output of the Connector to an appropriate input of your home cinema amplifier
  • Connect an analogue output of your amplifier to the analogue input of the Connector
This will allow you:
  • to listen to music from your Teufel Streaming system via your home cinema system
  • to stream the audio signal of TV series or movies into other rooms of your house
Please note that there will be a short delay between video and audio signal when you stream it into other rooms. If you choose to play the audio signal via your home cinema system only, audio playback is of course in perfect sync with the video signal.

Do I need to be experienced with technology (Wi-Fi, SSID, WEP, computers, Internet, programming)?
Knowledge about wireless networks or computer technology is not necessary for setting up or using the Teufel Streaming systems. New devices are added to the system simply at the touch of a button.
I have more than one Raumfeld device and would like to listen to Spotify in the multiroom mode. How does this work?
First check that you have a valid subscription for Spotify Premium. You will also need to have both the Raumfeld and Spotify apps installed on your smart device. Now, open the Raumfeld App and tap on the Spotify symbol under music services or on the home screen. Activate the multiroom mode for Spotify by sliding the switch to the “on” position. Once activated, you can select the rooms where you wish to stream music. These will appear in the Spotify App as Raumfeld Zones.
I want my Raumfeld speakers to use less energy when no stream is playing. Does Raumeld offer an automatic standby mode?
It’s possible to activate a standby mode with all Raumfeld speakers starting with generation 2. To activate this mode, go to the room settings in the app, then select the speaker you would like to configure and “automatically activate standby” from the dropdown menu. Here you will be able to activate “ON” or “Off.” The device’s energy usage in the standby mode will be even lower than the standards mandated by the EU.
Is it possible to reinstall the firmware of a Raumfeld device ("flashing")?
Should one of your Raumeld devices no longer react even after you've disconnected the power and restarted the device, you may reinstall the device's firmware and thereby reset it to factory defaults.

Please note that when reinstalling the firmware all device settings are lost. 

Here you will find advice on reinstalling the firmware of the following devices: 
Reinstalling the firmware in our online manual
Can I connect USB storage to the Raumfeld system?
Music that is stored on USB sticks or USB hard disks will be added to your Raumfeld music collection if the storage device is connected to the host of your Raumfeld system.In a system with a Raumfeld Base the Base is the host. In a system without a Raumfeld Base you may set the host device yourself under Settings > Network > Host Configuration.
USB storage devices that are connected to another Raumfeld device than the host can not be integrated as music resources.Please also note that apart from USB sticks, first-generation Speakers, Ones or Connectors support usb hard disks with their own power supply only. This constraint does not apply to second-generation devices, e.g. Connector 2.

Supported Formats
USB storage devices with the following formats are supported:
  • FAT16 / FAT32
  • NTFS
  • HFS / HFS +
  • EXT2 / EXT 3 / EXT 4
In a few cases problems with USB 1.0 storage has been reported. We therefore suggest to use USB 2.0.
Can I use my iTunes library with Raumfeld?
You may use your iTunes music and playlists in the Raumfeld system. There are several alternatives to do this:

All systems:

Sharing of the iTunes music and playlists on a network share

Your iTunes music and playlists remain on your computer and Raumfeld accesses the files via the network. Please note that they are only available if the computer is turned on.


Alternative methods for systems with a Raumfeld Base:

Copying of iTunes music and playlists onto the Raumfeld Base
Your iTunes music and playlists correspond to the status in iTunes at the time of copying onto the Raumfeld Base. However, you have the option to copy the data again at a later time in order to thereby update it.

Use of the Raumfeld Base as the iTunes Media folder location
Your music library is centrally stored on the Raumfeld Base and iTunes accesses it via the network. Provided that your computer is connected to the home network you will feel no difference to using your iTunes with a locally-stored media library. This method is therefore particularly suitable for desktop computers. Find out more: https://manual.teufel.de/en/online-manual-music-resources.html
Can I listen to the radio on my Raumfeld System?
Yes, via the online service "TuneIn".
Raumfeld offers an equalizer function but I can’t find it in the app. How can I access the equalizer?
The Raumfeld Equalizer has been given a different location within the app. You can now access the sound settings directly via the volume menu.
Does Raumfeld support gapless playback?
Since version 1.2 Raumfeld plays back music gaplessly. That means there is no audible pause between two titles what isn't included into the original recording.
What is special about Teufel Streaming (Raumfeld) compared other multi-room audio products?
Teufel Streaming offers outstanding sound quality. Thanks to roots in the professional audio sector, Teufel Streaming prioritises sound quality above all else. That becomes manifest in the whole audio processing chain - from the usage of high-class audio components to the point of the perfect adjustment of all components to each other.
Teufel Streaming is easy to use, thanks to the development by usability experts and constant consultation with users. Whatever function you want to use you will always reach your goal within a few steps.
Teufel Streaming is complete. Teufel Streaming is a complete multi-room audio system. Third party devices (speaker, data storage, computers) are not necessary in order to use Teufel Streaming.
Which music file formats are supported by Raumfeld?
Supported audio formats: MP3, WAV, Flac, Ogg Vorbis, ASF, WMA*, M4A containing AAC or Apple Lossless
Compatible playlist formats: WPL, M3U, PLS, iTunes playlists
Please note that there may be structural bottlenecks in the Wi-Fi transmission of lossless formats. If your music library consists mainly of very large FLAC, Apple Lossless or WAV files, we recommend connecting your Teufel Streaming host device via network cable or using the optional Raumfeld Expand. 
*Currently only WMA files encoded with the regular WMA codec are supported. WMA Lossless, WMA Pro and WMA Voice are not supported.
Which speaker is on the left, which one on the right?
In order to allow you to position your speakers perfectly within your room, you can choose which of the two speakers you want to control with the left stereo signal, and which with the right. Find out more: https://manual.teufel.de/en/online-manual-setup-configuring-of-devices.html
How can I add album artwork to my music library?
There are different ways to add album artwork to your music library in order to see them on your Teufel Controller:
  • Embed the artwork within the music file
  • Save the artwork in the album's folder
Also, if your Teufel Streaming system is connected to the Internet, missing artwork will be added automatically (if they can be found on the online music service Last.fm).

Embedding the artwork in the music file

Most media players and special "tagging" applications can be used to embed album artwork in music files.

Saving the cover in the album's folder

If all tracks of an album are stored in their own folder you can simply move the artwork image file to that folder. The Teufel Streaming system will then associate the image file with the album.

Supported image formats, size and resolution

We recommend the usage of JPEG images (300x300 pixels, 72 dpi).

Of course, other image formats (PNG, GIF) and sizes are also supported.
How can I connect a CD or MP3 player?
Raumfeld playback devices come with an analogue audio input (cinch) for connecting your CD or MP3 player, iPhones, iPods etc. The input signal may be played back directly via the connected Raumfeld device, or you may stream the signal to other rooms.

Most MP3 players may additionally be connected to the Raumfeld Base via USB. Should your system not contain a Raumfeld Base you may connect the MP3 player via USB to your Speaker or Connector. 

Please note: As the music library on iPods and iPhones is not directly accessible for third party manufacturers, iPods and iPhones can only be connected via their analogue audio output.
How can I delete imported playlists?
In order to delete imported playlists from the music database you have to delete the corresponding playlist file on the music resource:
  • Use your file management application to navigate to the folder that contains the playlists file (.wpl, .m3u, .pls oder iTunes Music Library.xml). It doesn't matter if it is stored on the Raumfeld Base, USB storage or a network share.
  • Delete the playlist file
If the playlist file was stored on your Raumfeld Base or an attached USB storage your music collection will be updated automatically within a few seconds. Hence, the playlist will no longer be displayed under Playlists > My Music.

If the playlist file was stored on a network share, you have to manually initiate a rescan of the network share in order to see the changes in Playlists > Imported. Find out more: https://manual.teufel.de/en/online-manual-scanning-of-music-resources.html.
How can I import my existing playlists into the Raumfeld system?
The following playlist formats are imported into the Raumfeld system and displayed under Playlists > Imported:
  • iTunes Playlists (iTunes Music Library.xml)
  • Windows Playlists (*.wpl)
  • M3U Playlists (*.m3u)
  • PLS Playlists (*.pls)
In order to import your existing playlists into the Raumfeld system, simply save the corresponding playlist files on a USB storage device, a shared folder or the Raumfeld Base (see also music resources).
How synchronous is the playback of multiple players?
When only Raumfeld devices are grouped in a music zone, they offer perfect synchronisation (less than 5-millisecond phase displacement).  This means that you can use multiple speakers in one room without hearing an echo or hall effect.

Third party UPnP/AV internet radios that are operated with Raumfeld may have less than perfect synchronisation. When positioned in different rooms, however, there is still no echo to be heard.
How do I tag my music collection? Which tagging formats are supported?
To get relevant title information such as the artist or album name of a title, the media server uses the metadata - or tags - of your music files. So in order to browse your music collection by artist, album, or genre, the music files must be tagged accordingly. You can find out more about how to do so at: https://manual.teufel.de/en/faq.html?produkt=1913#faq9
What is the maximum number of rooms that can be filled with sound?
This strongly depends on the Wi-Fi performance. If you have three or more speakers, you should connect the host to your router using an Ethernet cable.
I want to save a Chromecast stream on the direct selection keys (not applicable to all devices). How can I do this?
For technical reasons, it is not possible to store Chromecast streams on the direct selection keys.
Ich streame Musik direkt aus dem Chrome-Browser. Die Wiedergabe ist jedoch manchmal verzerrt oder setzt kurz aus. Was kann ich dagegen machen?
The most frequent cause of distortion and drops in playback is insufficiently fast data transfers from the PC to the WiFi speaker. Data transfer rates can be affected by the WiFi router and the internet connection. We recommend enhancing the performance by increasing the WiFi signal strength in the vicinity of your PC and speaker.
The Teufel Raumfeld app setup wizard does not find a device after pressing the setup key on the back of the device. The display shows "Searching for device..." or "No device found". What can I do?
There are many reasons why a Teufel Streaming device may not be found during setup, i.e. when the app displays the notifications "Searching for device“ or "Not found”. The following will cover the most likely causes as well as possible solutions.

1) It’s possible that your home Wi-Fi is unable to recognise the device due to certain settings on your Wi-Fi router.

Solution: You can enable your Wi-Fi to recognise the device by directly connecting the Teufel Streaming device to your router via Ethernet cable and repeating the setup process.

2) Other active network devices may prevent your Wi-Fi router from recognising the device. Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or Wi-Fi network for the duration of the Teufel Streaming setup process. Before beginning a new setup process, be sure to restart your Wi-Fi router and complete the setup using a single smartphone.

3) The use of switches, repeaters and additional access points within your home Wi-Fi network can hinder device recognition. Solution: Either restart all additional network devices or turn off these devices for the duration of the setup process.

4) If you use a cordless phone over a landline (DECT) and have this phone in the vicinity of your router or Teufel Streaming device, it may be disrupting your Wi-Fi signal. This is because both DECT and Wi-Fi use the same 2.4 GHz signal.

Solution: Relocate your DECT base station or switch off your DECT telephone for the duration of the setup process.
The Teufel Raumfeld app indicates an error after selecting the Wi-Fi and entering the network key (Wi-Fi password). What could be the reason for this?
If you're using a smart device with the Android operating system version 5.X (Lollipop), the problem could caused by two possible smart device settings:

1) The setting "Smart network change" switches the smart device to the mobile network whenever the WiFi signal becomes too weak. Since Teufel Streaming requires a continuous Wi-Fi connection, this setting cannot be used.

2) The "Auto IP Support" function determines when the home Wi-Fi network does not support DHCP (the automatic assignation of a network address). Although a very useful feature, Auto IP Support cannot be used with the Teufel Streaming system. This is because Teufel Streaming devices need to be assigned an IP from the router in order to independently communicate with the home network and internet.

Solution: The Android functions "Smart network change" and "Auto IP Support" should be deactivated. Next, ensure that your router allows for DHCP and then repeat the setup process.
Die Teufel Raumfeld App zeigt einen "Hoppla"-Hinweis unmittelbar nach der Raumnamen-Vergabe. Im Display steht "Gerät wird konfiguriert". Woran kann dies liegen?
Other devices in your WiFi network may be preventing the Setup Assistant from completing the setup process.

Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or WiFi network for the duration of the setup process. Before beginning a new setup process, be sure to restart your WiFi router and complete the setup using a single smartphone.

Please note that the processes carried out during the notification "Configuring device..." may take a few minutes to complete. We therefore ask for patience in order to ensure that the setup is indeed experiencing difficulty completing and that your smartphone does not go into standby mode.
Während der Einrichtung muss das WLAN-Passwort eingeben werden, damit Ihre Geräte im Heimnetzwerk angemeldet werden können. Was kann ich machen?
Check that the password you entered is still current. Make sure that you are not using the password for your SIM card, Google account, music service or other account. Teufel Streaming requires the password for your home WiFi. This is sometimes also called the "network key".

Tip I: You'll often find your WiFi password / network key on the back of your WiFi router. As long as this password has not been changed, it should still be valid.

Tip II: The auto correct function in your smart device may be changing the characters you enter. We therefore recommend switching off this auto correct function.
During setup, the Wi-Fi network via which the system is to be integrated in the future must be selected in the app. However, my home network is not listed in the selection list. What could be the reason?
The following are a few reasons why your Wi-Fi network may not appear in the list presented in the app:

1) If the signal strength of your Wi-Fi network is only 30% or less where you are holding your phone, it will not appear. Since the system requires a signal strength greater than 30% in order to function without drops in playback, only networks that offer this minimum signal strength will be displayed.

Solution: Increase the signal strength of your Wi-Fi signal and/or find a better place for your device.

2) It’s technically possible to hide a Wi-Fi network. This option is usually offered in a Wi-Fi router’s settings. If you’ve selected this setting option, your home network will not be displayed within the app.

Solution: Make sure that the Wi-Fi is set to "visible“.
Während der Einrichtung zeigt die App die Meldung "Router inkompatibel" an. Woran kann das liegen?
There can be many reasons for the notification "Wi-Fi router is incompatible”. The most common reasons for this notification have to do with router configurations affecting your home WiFi which can be changed. The following are the most common WiFi settings that may be the cause:

1) The function DHCP (the automatic assignment of a network address) is not switched on. This prevents the Raumefld device from registering with the home WiFi network.

Solution: Activate the DHCP function in your home WiFi router’s settings. Tip: Some manufacturers list DHCP as a feature with names like “Reject unknown devices”. Contact the manufacturer of your router if you are unsure what this feature is called.

2) A so-called Mac filter is switched on in your router. This filter prevents the registration of unknown devices which includes all devices not already using the WiFi network.

Solution: Deactivate the Mac filter for the duration of the setup process or add your device to the router’s list of known devices. Note: Some manufacturers refer to the Mac filter with names like "Only allow known devices.“ Contact the manufacturer of your router if you are unsure what this feature is called.

3) The router is blocking direct communication (the exchange of data) between two or more devices connected to the same WiFi network. Known as “client isolation,” this setting is often preconfigured, especially with guest network access.

It requires direct communication in order to receive information (such as when you press "play“) from your smartphone. The client isolation setting is often overlooked as it does not prevent a device from accessing the internet.

Solution: Do not use a guest WiFi access for your device; deactivate the client isolation feature.

Note: Some manufacturers refer to client isolation under different names. It may also be a preconfigured part of a security level you have chosen for your WiFi network. Contact the manufacturer of your router for more information.
Can I order the Teufel speakers in different colours than those offered?
To realise the very reasonable sales prices usual for Teufel, it is not possible to offer the speakers in a multitude of housing designs.

This circumstance would drive up the production and storage costs, which would result in a significantly more expensive sales price.

A paint shop in your vicinity will surely be able to repaint the speaker housing to your preferred colour without loss of warranty - after expiry of the eight-week right of return.
How can I install software updates?
All Raumfeld devices regularly connect to the Raumfeld update service to look for updated software versions. If updates are available you can easily install them at the push of a button.

Hence your components keep up to date and you can benefit from advancements in the latest software releases.

Since Raumfeld software version 1.3 it is also possible to install updates via a USB stick. This enables you to apply updates without an internet connection.


Of course we also provide continuous updates of the Raumfeld App for your smartphone. These updates are distributed via your smartphone's app store.
My USB storage is not recognised
Connected to the Raumfeld Base
When USB storage is attached to the Base your Raumfeld system will automatically begin to scan for new music. You can follow the scan progress under Settings > Music Resources. The following are possible causes as to why your USB storage may not be automatically found:

A) The file system of the disk may not be compatible. We support the following formats:

  • FAT16 / FAT32
  • NTFS
  • HFS / HFS+
  • EXT2 / EXT3 / EXT4

B) We seldomly have had reports of issues with USB 1.0 devices. We therefore recommend using devices that support USB 2.0.

Connected to a Raumfeld Speaker or Connector (System without Raumfeld Base)
USB storage that has been connected to a Raumfeld Speaker or Connector can only be used for playback in the Raumfeld system if the device is configured as the Raumfeld Host (see Network in the online manual).

Please also note that for first-generation Speakers and Connectors, apart from USB sticks only USB 2.0 storage with its own power supply or USB sticks are supported. These constraints do not apply to second-generation devices, e.g. Connector 2.
Can I control the Raumfeld System from an iPod Touch or iPhone?
The Raumfeld Controller App turns your iPhone, iPod touch or iPad into a full controller for your Raumfeld multi room audio system. It is available free in the app store.
What is the difference between active and passive speakers?
An active speaker contains the amplifiers for the pair of speakers. You can easily recognise it as it also holds the power connector and the Wi-Fi antenna. The passive speaker is connected to the active speaker via a speaker cable.
Is it possible to combine several pairs of speakers in larger rooms?
If you want to provide a particularly large room with music, you can easily set up several Teufel Streaming speakers in one room. The Room Configuration settings allow you to assign multiple devices to a single room so that you can easily control music selection and volume.
 
Which Spotify subscription plan do I need in order to stream music (on a single device or in a multiroom setup) from Spotify to my Raumfeld device?
In order to listen to Spotify with your Raumfeld speakers, you need to subscribe to Spotify Premium. Due to certain restricitons stipulated by the provider, the free account is not sufficient to stream with the system. You can learn more about Spotify Premium here
I activated my iPhone/iPad as a resource in Raumfeld. However, it frequently is displayed as being “offline” even though it’s logged in to the Wi-Fi. What causes this to happen?
This can occur when multiple mobile devices are used with Raumfeld at the same time. The iPhone/iPad goes offline after 10 minutes if not in use. This conserves the battery on the iPhone/iPad.

Solution: If the resources are offline, simply open the Teufel Reumfeld app on the device from which you would like to stream digital content.
Welches Netzwerk-Protokoll (SMB) muss ich einstellen, wenn Teufel Streaming auf Musik, gespeichert auf Netzlaufwerken oder in Ordnerfreigaben zugreifen soll?
With network protocol SMB1 Teufel Streaming recognises music files on network drives or folder sharing the best. Set the SMB1 protocol in the properties of your computer or /NAS to listen to music via Teufel Streaming.
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