Teufel Soundbar Streaming Easy

• MP3
• WMA
• OGG

Should you have discovered radio stations of these formats that generally can't be played or where errors appear frequently please inform our service team.

We will try to locate the problem.

It’s possible to activate a standby mode with all Raumfeld speakers starting with generation 2. To activate this mode, go to the room settings in the app, then select the speaker you would like to configure and “automatically activate standby” from the dropdown menu. Here you will be able to activate “ON” or “Off.” The device’s energy usage in the standby mode will be even lower than the standards mandated by the EU.

Should one of your Raumeld devices no longer react even after you've disconnected the power and restarted the device, you may reinstall the device's firmware and thereby reset it to factory defaults.

Please note that when reinstalling the firmware all device settings are lost. 

Here you will find advice on reinstalling the firmware of the following devices: 
Reinstalling the firmware in our online manual

Music that is stored on USB sticks or USB hard disks will be added to your Raumfeld music collection if the storage device is connected to the host of your Raumfeld system.In a system with a Raumfeld Base the Base is the host. In a system without a Raumfeld Base you may set the host device yourself under Settings > Network > Host Configuration.
USB storage devices that are connected to another Raumfeld device than the host can not be integrated as music resources.Please also note that apart from USB sticks, first-generation Speakers, Ones or Connectors support usb hard disks with their own power supply only. This constraint does not apply to second-generation devices, e.g. Connector 2.

Supported Formats
USB storage devices with the following formats are supported:

• FAT16 / FAT32
• NTFS
• HFS / HFS +
• EXT2 / EXT 3 / EXT 4

In a few cases problems with USB 1.0 storage has been reported. We therefore suggest to use USB 2.0.

You may use your iTunes music and playlists in the Raumfeld system. There are several alternatives to do this:

All Raumfeld Systems:

Sharing of the iTunes music and playlists on a network share
Your Raumfeld music and playlists remain on your computer and Raumfeld accesses the files via the network. Please note that they are only available if the computer is turned on.


System with Raumfeld Base:

Copying of iTunes music and playlists onto the Raumfeld Base
Your iTunes music and playlists correspond to the status in iTunes at the time of copying onto the Raumfeld Base. However, you have the option to copy the data again at a later time in order to thereby update it.

Use of the Raumfeld Base as the iTunes Media folder location
Your music library is centrally stored on the Raumfeld Base while iTunes accesses it via the network. Provided that your computer is connected to the home network you will feel no difference to using your iTunes with a locally-stored media library.

If you have an internet connection you can use the TuneIn® service to listen to  radio stations. With TuneIn® you can enjoy radio station from the other end of the world, you can listen to a niche channel for classic or listen to your local radio stations throughout the whole house.

Also you have the possibility to connect an existing radio device via the cinch input onto your Raumfeld Connector or your Raumfeld Speakers. By using the line in function you can stream the signal through the entire house.

The Raumfeld Equalizer has been given a different location within the app. You can now access the sound settings directly via the volume menu.

Since version 1.2 Raumfeld plays back music gaplessly. That means there is no audible pause between two titles what isn't included into the original recording.

The following music file formats are supported by Raumfeld:

• Supported audio formats: MP3, WAV, Flac, Ogg Vorbis, ASF, WMA^*, M4A containing AAC or Apple Lossless
• Supported sampling rates: All, even variable bit rates
• Compatible play list formats: WPL, M3U, PLS, iTunes play lists
• Music services: Spotify Connect, WiMP, Tidal,Tune In, Napster, simfy^**, MTV Music powered by Rhapsody

Please note that lossless audio formats may cause structural shortage of the WiFi bandwidth. Should your music library contain mostly very large FLAC, Apple Lossless or WAV files, we recommend to operate your Raumfeld host with a wired network connection.
* We currently only support WMA files that have been encoded with the regular WMA codec. WMA Lossless, WMA Pro and WMA Voice are not supported.
** Napster is currently only available in the United Kingdom and Germany. simfy is currently only available in the Germany, Austria and Switzerland. Last.fm Radio is currently only available in the United Kingdom and Germany. MTV Music powered by Rhapsody is currently only available in Germany.

In order to allow you to position your speakers perfectly within your room, you can choose which of the two speakers you want to control with the left stereo signal, and which with the right.

There are different ways to add album artwork to your music library in order to see them on your Raumfeld Controller:

• Embed the artwork within the music file
• Save the artwork in the album's folder

Also, if your Raumfeld system is connected to the internet missing artwork will be supplemented automatically (assuming it was found at the online music service Last.fm).


Embedding the artwork in the music file

Most media players and special "tagging" applications can be used to embed album artwork in music files. Please refer to How do I tag my music collection? for more information.


Saving the cover in the album's folder

If all tracks of an album are stored in their own folder you can simply move the artwork image file to that folder. Raumfeld will then associate the image file with the album.


Supported image formats, size and resolution

We recommend the usage of JPEG images (300x300 pixels, 72 dpi).

Of course, other image formats (PNG, GIF) and sizes are also supported.

Raumfeld playback devices come with an analogue audio input (cinch) for connecting your CD or MP3 player, iPhones, iPods etc. The input signal may be played back directly via the connected Raumfeld device, or you may stream the signal to other rooms.

Most MP3 players may additionally be connected to the Raumfeld Base via USB. Should your system not contain a Raumfeld Base you may connect the MP3 player via USB to your Speaker or Connector. 

Please note: As the music library on iPods and iPhones is not directly accessible for third party manufacturers, iPods and iPhones can only be connected via their analogue audio output.

In order to delete imported playlists from the Raumfeld music database you have to delete the corresponding playlist file on the music resource:

• Use your file management application to navigate to the folder that contains the playlists file (.wpl, .m3u, .pls oder iTunes Music Library.xml). It doesn't matter if it is stored on the Raumfeld Base, USB storage or a network share.
• Delete the playlist file

If the playlist file was stored on your Raumfeld Base or an attached USB storage your music collection will be updated automatically within a few seconds. Hence, the playlist will no longer be displayed under Playlists > Imported.

If the playlist file was stored on a network share, you have to manually initiate a rescan of the network share in order to see the changes in Playlists > Imported.

The following playlist formats are imported into the Raumfeld system and displayed under Playlists > Imported:

• iTunes  Playlists (iTunes Music Library.xml)
• Windows Playlists (*.wpl)
• M3U Playlists (*.m3u)
• PLS Playlists (*.pls) 

In order to import your existing playlists into the Raumfeld system, simply save the corresponding playlist files on a usb storage device, a shared folder or the Raumfeld Base (see also music resources).

When only Raumfeld devices are grouped in a music zone, they offer perfect synchronization (less than 5 millisecond phase displacement).  This means that you can use multiple Raumfeld Speakers in one room without hearing an echo or hall effect.

Third party UPnP/AV internet radios that are operated with Raumfeld may have less than perfect synchronisation. When positioned in different rooms, however, there is still no echo to be heard.

The Raumfeld media server identifies a music file's track info from its meta data, i.e. tags. Therefore, if you want to browse your music collection by artist, album or genre via the Raumfeld Controller, your music files need to be tagged correctly.

There is a large variety of free software applications you can use to tag your music files. As well, most media players allow for it.

Media players:

• iTunes (Windows, Mac OS; only MP3, AAC, M4A, Apple Lossless)
• Windows Media Player (Windows; only MP3, WMA)

Special tag editors:

• MP3-Tag (Windows; all formats supported by Raumfeld except for WAV)
• MusicBrainz Picard (Windows, Mac OS, Linux; all formats supported by Raumfeld except for WAV)

Raumfeld supports the following tags offered by the above applications:

• Title Name of the track
• Album Album the track belongs to
• Artist Performing artist
• Album-Artist Artist who compiled the album
• Composer Person who composed the track
• Track number Position of the track within the album
• CD number Number of the CD
• Genre The track's music genre
• Date The track's recording date
• Cover The track's album artwork
• Compilation 1 if the track is part of a compilation

Additionally, in the following, we will provide an overview over supported tagging formats and their respective fields.

Supported tagging formats:

• id3v1, id3v2 (MP3, WMA, AAC, M4A, Apple Lossless)
• Vorbis comment (OGG, FLAC)
• iTunes (AAC, M4A, Apple Lossless)
• WMA (WMA)

id3v2: Supported Fields

Field	Description	Notes
TIT2	Title	Name of the track
TALB	Album	Album the track belongs to
TRCK	Track Number	Position of the track within the album
TPOS	CD Number	Number of the CD
TPE1	Performing Artist	Pop: Band or vocalist Classical: Orchestra, conductor, soloist
TPE2	Album Artist	Compilation: Artist who compiled the compilation
TCOM	Composer	Person who composed the track
GENRE	Genre	The track's music genre
TDAT	Date	The track's recording date
APIC	Cover	The track's album artwork (jpeg or png)
TCOMP	Compilation	1 if the track is part of a compilation

 

Vorbis comment: Supported Fields

Field	Description	Notes
TITLE	Title	Name of the track
ALBUM	Album	Album the track belongs to
TRACKNUMBER	Track Number	Position of the track within the album
DISCNUMER	CD Number	Number of the CD
ARTIST	Performing Artist	Pop: Band or vocalist Classical: Orchestra, conductor, soloist
BAND	Album Artist	Compilation: Artist who compiled the compilation
COMPOSER	Komponist	Person who composed the track
GENRE	Genre	The track's music genre
DATE	Date	The track's recording date
METADATA_BLOCK_PICTURE	Cover	The track's album artwork (jpeg or png)

 

iTunes: Supported Fields

Field	Description	Notes
©nam	Name	Name of the track
©alb	Album	Album the track belongs to
trkn	Track Number	Position of the track within the album
disk	CD Number	Number of the CD
©art	Performing Artist	Pop: Band or vocalist Classical: Orchestra, conductor, soloist
aArt	Album Artist	Compilation: Artist who compiled the compilation
©wrt	Composer	Person who composed the track
©gen | gnre	Genre	The track's music genre
year	Year	Publication year
covr	Cover	The track's album artwork (jpeg or png)
cpil	Compilation	1 if the track is part of a compilation

 

 

 

WMA: Supported Fields

Field	Description	Notes
Title	Name	Name of the track
AlbumTitle	Album	Album the track belongs to
TrackNumber	Track Number	Position of the track within the album
PartOfSet	CD Number	Number of the CD
Author	Performing Artist	Pop: Band or vocalist Classical: Orchestra, conductor, soloist
AlbumArtist	Album Artist	Compilation: Artist who compiled the compilation
Genre	Genre	The track's music genre
Date	Date	The track's recording date
Picture	Cover	The track's album artwork (jpeg or png)

 

With Raumfeld you can distribute music into up to 10 rooms. This benchmark depends on your usage pattern and the local parameters such as your apartments conditions. The effective maximum number of rooms may even be higher.

The following parameters may influence the maximum number of rooms:

• The less Wlan-networks there are in your direct neighbourhood, the more rooms are possible
• The less walls or ceilings are between the rooms, the more rooms are possible
• The less heavy the construction material (ferroconcrete vs. plaster boards) the more rooms are possible
• The more rooms are filled with the same music, the more rooms can be maximum supplied

Please check to see whether your television supports the HDMI-ARC standard and whether the product is connected to your TV from this output. Alternately, you can use a digital-optical cable to connect the two devices.

It's also a good idea to check the sound setting on your television (or set top box). This should be set to PCM or stereo. If the audio signal travels from the set top box to the product via the television, please make sure that both devices have been correctly configured, or connect the audio signal from the source device to the product directly.

Under the menu option "Subwoofer crossover frequency,” you can determine up to what frequency the subwoofer should play. We recommend leaving the crossover frequency at its factory setting if you plan to position the Raumfeld Soundbar in the immediate vicinity of the subwoofer. If the subwoofer is placed further away, such as towards the back of the room, a less harmonious soundstage may result. In this case, you can change the subwoofer’s crossover frequency in the app until you are happy with the sound. If, for instance, the Soundbar’s soundstage seems too thin, you can lower the crossover frequency. If the bass seems too flat, simply raise the crossover frequency.

It’s also possible to perfect the system’s soundstage by altering the subwoofer’s volume levels.

The buttons serve two purposes. If the Soundbar is connected via HDMI-ARC, AUX or OPT, you’ll be able to use these buttons to select from the various Wellenfeld modes. When playing back audio via Raumfeld’s music streaming function, the buttons 1 – 4 serve as preset buttons for saving your favorite streams.

The Wellenfeld Technology developed by our acousticians here in Berlin uses four different sound modes (Stereo, Arena, Theater and Voice) in order to perfectly adapt the sound to the type of audio being played back.

The night mode reduces bass levels while simultaneously enhancing the speech intelligibility of the system. This mode is perfect for those who don’t want to disturb their neighbors or for adjusting the system to account for individual room acoustics.

In order to change the type of connection, open the Raumfeld App and go to “Room configuration“ (under Settings/room configuration/room name/device) and change the type of connection to “TV input” in the drop down menu.

Televisions can be connected with an HDMI-ARC cable (recommended), optical digital cable (TOS-LINK) or RCA cable. The Soundbar was pre-configured for the HDMI-ARC connection. Therefore, if your TV offers an HDMI-ARC connection, it’s best to connect both devices with a compatible HDMI cable. This is all the two devices will need in order to communicate with each other. If you plan to connect the Soundbar with an optical digital or RCA cable, you’ll need to adjust the settings.

In order to change the type of connection, open the Raumfeld App and open the “Room configuration“ option (under Settings/room configuration/room name/device) and change the type of connection to “TV input” in the drop down menu.

The Raumfeld Soundbar does not offer decoders for DTS or Dolby Digital. This is because the Soundbar uses Wellenfeld Technology, specially developed by Raumfeld for the creation of room-filling sound from a single loudspeaker enclosure. We decided not to include Dolby Digital or DTS because, while they are excellent sound technologies, they are only of limited use with single-enclosure systems such as the Raumfeld Soundbar. Intended for surround sound speaker systems, neither codec will be able to produce a truly convincing surround panorama from a soundbar.

Switch the TV sound setting to PCM (stereo) in your television's menu. If your television doesn’t offer PCM (stereo/downmix) as an option, you can connect the Soundbar via an analog TV output (e.g. Headphone output).

Before using the remote, you need to remove the plastic tab from the end. The plastic tab prevents the batteries from being engaged while the device is transported. Next, press the 1 and 4 buttons at the same time for a total of 10 seconds while standing near the Soundbar. This procedure introduces the two devices to each other and only needs to be carried out once. Once paired, the two devices will henceforth automatically recognize each other.

For playback via TV, AUX or OPT connection, the buttons marked 1 – 4 on the included remote can be used to select the desired Wellenfeld mode. The setting can also be accessed via the Raumfeld App. (Menu path: Settings/Room configuration/”Room name”/Device name/Wellenfeld mode)

The following settings can be selected:

1. Stereo Mode: The sound is similar to that produced by a classic stereo system. Select this mode to enjoy music with a broad stereo soundstage. (Button 1)
2. Arena Mode: This mode employs side-mounted drivers to create an especially broad sound panorama. (Button 2)
3. Theater Mode: The Theater Mode creates a broad soundstage together with heightened speech intelligibility.
4. Voice Mode: This mode elevates the voice frequency range for enhanced speech intelligibility while using the side-mounted drivers to subtly broaden the soundstage. (Button 4)

To gain an overview over the signal strength of each Raumfeld devices in your network, open Settings > Network > Network Analysis.

A Loss of WLAN Signal

The constant loss of a device's Wlan signal even at high signal strength is due to interferences with other wireless networks. By changing the Wlan channel, you eliminate this interference and can fix this issue. Should your system contain a Raumfeld Base simply try out different channels as described in the online manual (Modifying of the Channel Setting (Raumfeld Base)) and see if the signal strength becomes steady. Access points from other manufacturers usually offer an according configuration option in their administration interface. 

Alternatively you may contact our service team, which is happy to assist you with the detection of the best channel available.

B Constant Low Signal Strength

If the signal strength of individual wireless devices is constantly beneath 50%, steps should be taken to upgrade the Wlan reception of the device and therewith the music playback reliability. In most cases it is sufficient to reduce the distance or the number of obstacles between your Raumfeld Base and your playback device. Simply check out if the reception increases when positioning the devices at different places.

In general, the less walls and ceilings between the devices, the better the reception is. Thick walls made from concrete or clay brick will especially abate the signal. Often a relocation of a few centimeters is enough to bypass any problems.

Mind the following advice that accounts for both, systems with Raumfeld Base or systems that are run with an access point from another manufacturer:

• Position the Raumfeld Base or the third party access point you utilise rather high up, on a cupboard for example. Make sure there's some space towards the wall. Do not position the device on the floor or in a corner.
• If you make use of a wireless phone there may be interferences with the wlan signal. Therefore, do not position the Base or the third party access point you utilise right next to the phone's base station.
• Set up the devices in a way that ensures there are a minimum amount of obstacles inbetween your access point and the playback device. Avoid setting up the Raumfeld devices in alcoves or behind prominent corners.
• Make sure there are no large-scale metal bodies between the access point and playback devices (e.g. radiators or fridges)
• Large plants may also block the signal due to their moisture content and should not be between the access point and playback devices.

 If the reception does not increase after a repositioning we suggest using a standard Wlan repeater or to connect single components of your Raumfeld system with your existing wireless access point (see Connecting of your Raumfeld devices with your personal access point in the online manual). Please contact our service team to find the perfect solution for you.

Deactivate the Multiroom Mode for Spotify in the Raumfeld App by switching to the "off“ setting. You will then be able to individually control each device in the Spotify App.

Compilations or soundtracks are normally composed of various artists. In order to display them as a complete album, the tracks of a compilation must be grouped.

There are many different methods of accomplishing this, assuming that the same album name, or Album Tag, is assigned to all tracks. 

• Assign the name of the compilation's producer to the tag Album Artist. Use "Various Artists" if the producer's name is unknown.
• If you use iTunes, you may select for every song that they are Part of a Compilation under Get Info > Info.
• As long as the album is stored locally on the Raumfeld Base, a network drive or USB storage, it is sufficient to simply save the music files in the same folder. Make sure, however, that only music files pertaining to the compilation are stored within this folder.

In order to edit your music collection's tags, we recommend the following programs:

Media Players

• iTunes (Windows, Mac OS; only supports MP3, AAC, M4A, Apple Lossless)
• Windows Media Player (Windows; only supports MP3, WMA)
• Winamp (Windows; supports the same formats as Raumfeld except for WMA, WAV)

Special Tag-Editors

• MP3-Tag (Windows; supports the same formats as Raumfeld except for WAV)
• MusicBrainz Picard (Windows, Mac OS, Linux; supports the same formats as Raumfeld except for WAV)

When you copy new music to a network share you have to manually initiate a rescan in order to see the music on your Controller or in the Raumfeld App, respectively.

In order to do so, go to My Music > Recently Added and tap the button "Update music index" on bottom of the list. Alternatively, visit Settings > Music Resources and activate a scan for new music on the music resource you've copied the music to.

Under Settings > Music Resources there is also an option to make your Raumfeld System check for new music every day. A manual scan is then not necessarily required.

Multicast (different music in different rooms) is possible with Spotify, but not simultaneously. Due to certain restrictions stipulated by the provider, simultaneous multicast is not possible at the present time.

Make sure that your smart device is signed in to your home WiFi – the same WiFi network you plan to use with your Wi-Fi streaming system. If you are already signed in to your WiFi network, deactivate your smart device’s access to mobile internet for the duration of the setup.

One reason could be that your smart device is going into standby mode and dropping the connection.

Solution: Add the Teufel Raumfeld app to your standby exception list, also known as your device’s “whitelist.” To do this, go to “Settings” in your Android menu and then “Apps,” “Advanced,” “Battery optimization,” “All apps” and “Raumfeld.”

In order to use your home cinema system with your Teufel Streaming system you require a Connector:

• Connect the analogue or digital output of the Raumfeld Connector to an appropriate input of your home cinema amplifier
• Connect an analogue output of your amplifier to the analogue input of the Raumfeld Connector

This will allow you..

• to listen to music from your Teufel Streaming system via your home cinema system
• to stream the audio signal of TV series or movies into other rooms of your house

Please note that there will be a short delay between video and audio signal when you stream it into other rooms. If you choose to play the audio signal via your home cinema system only, audio playback is of course in perfect sync with the video signal.

Knowledge about wireless networks or computer technology is not necessary for setting up or using the Teufel Streaming systems. New devices are added to the system simply at the touch of a button.

Chromecast built-in can stream CD-quality audio up to 48 kHz. If your collection has a higher sampling rate, you can stream it via the Teufel Raumfeld App.

Multiroom streaming is also possible with Chromecast built-in. To do this, create a grouping of speakers within the free Google Home app which you will need to install on your smart device. You can even name the group you created within the app.

After you create and name your groups, they will appear alongside individual Cast-enabled speakers in your music app.

Google Home App (Play Store)

App Store iOS

For technical reasons, Chromecast built-in streams cannot be programmed onto the preset buttons featured on some Raufmeld devices.

In order to stream with Chromecast built-in, you’ll need the most recent version of the Spotify App. We recommend updating your app and trying again. Please note that you will also require a Spotify premium account in order to stream to your speakers.

The wireless transmission of audio content from YouTube is possible with the following:

1: A computer running on either the Windows 10/8.1/8/7 32 bit, Mac OS X 10.9 (or higher) or Linux operating systems.

2: A current version of the Chrome browser. You can download the most recent version here:
https://www.google.com/intl/en/chrome/browser/desktop/

3: The Chromecast built-in extension for the Chrome browser (if not already integrated)

4: A least one Teufel Streaming device with Chromecast built-in registered to the same WiFi network as the computer using the Chrome browser

Begin a YouTube video. Select the “streaming” option from the “more” menu in the Chrome browser. This will call up a menu displaying all Teufel Streaming devices in the network that can play back the audio.

Restrictions:

• The video displayed on your screen and audio from your speaker may not be in perfect sync.
• It is not currently possible to directly cast audio from the YouTube app for iOS or Android.

Tip for Android users: You can stream audio from the YouTube app on Android devices using the Android mirroring function. To do so, simply complete the following steps:

Step 1: Install the “Google Home App” and open the menu on the left side.

Step 2: Tap on the option “Screen/Audio streaming” and select the Teufel Streaming device you wish to cast audio to. An active connection will be displayed in your smartphone’s status bar.

Unfortunately, this option is not currently available for smart devices operating on iOS systems.

Step 3: Switch back to the YouTube App and start a video as you normally would. The audio will play from the Teufel Streaming device you just selected.

Please note that the picture and audio may not be in perfect sync.

The most frequent cause of distortion and drops in playback is insufficiently fast data transfers from the PC to the WiFi speaker. Data transfer rates can be affected by the WiFi router and the internet connection. We recommend enhancing the performance by increasing the WiFi signal strength in the vicinity of your PC and speaker.

The processing of a large number of music files requires Teufel Streaming system resources. This is normal and comparable to a computer that has multiple programs running at the same time. For most music libraries, this does not pose a problem. For exceptionally large libraries, however, such as those in the terabyte range, the system might be strained to a point where normal streaming is compromised.

Solution: Restart all Teufel Streaming devices and deactivate Chromecast built-in.

There are many possible reasons why your music stream doesn’t start or only begins after a long delay. The following are the most common causes:

1) Chromecast built-in functionality can vary between providers. It’s therefore important to abide by the instructions given by the provider for using this technology. For instance, some request that users first cast and then start an audio stream while others recommend the reverse order of actions. If you are unsure whether you are casting correctly, please ask your app’s service team for assistance.

2) It can take around 20 seconds or even longer in some cases for a stream to be processed. Contact the provider of the music or audio service you use to learn more.

Chromecast built-in can be activated on your Teufel Streaming device once it has updated its firmware to version 1.60 and actualised the Teufel Raumfeld App (iOS/Android). The app will then automatically display the presence of Chromecast-enabled devices present in the network.

Manual activation can also be completed at any time in the Teufel Raumfeld App’s menu under “Music services”.

Chromecast is supported by Teufel Streaming / Raumfeld devices which have a Raumfeld logo on the front panel and no external Wi-Fi antenna on the rear panel. Chromecast is also supported by the Raumfeld Soundbar / Sounddeck and the Teufel Sounddeck Streaming / Teufel Soundbar Streaming.

There are many reasons why a Teufel Streaming device may not be found during setup, i.e. when the app displays the notifications "Searching for device“ or "Not found”. The following will cover the most likely causes as well as possible solutions.

1) It’s possible that your home WiFi is unable to recognize the device due to certain settings on your WiFi router.

Solution: You can enable your WiFi to recognize the device by directly connecting the Teufel Streaming device to your router via Ethernet cable and repeating the setup process.

2) Other active network devices may prevent your WiFi router from recognizing the device. Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or WiFi network for the duration of the Teufel Streaming setup process. Before beginning a new setup process, be sure to restart your WiFi router and complete the setup using a single smartphone.

3) The use of switches, repeaters and additional access points within your home WiFi network can hinder device recognition. Solution: Either restart all additional network devices or turn off these devices for the duration of the setup process.

4) If you use a cordless phone over a landline (DECT) and have this phone in the vicinity of your router or Teufel Streaming device, it may be disrupting your WiFi signal. This is because both DECT and WiFi use the same 2.4 GHz signal.

Solution: Relocate your DECT base station or switch off your DECT telephone for the duration of the setup process.

If you're using a smart device with the Android operating system version 5.X (Lollipop), the problem could caused by two possible smart device settings:

1) The setting "Smart network change" switches the smart device to the mobile network whenever the WiFi signal becomes too weak. Since Teufel Streaming requires a continuous WiFi connection, this setting cannot be used.

2) The "Auto IP Support" function determines when the home WiFi network does not support DHCP (the automatic assignation of a network address). Although a very useful feature, Auto IP Support cannot be used with the Teufel Streaming system. This is because Teufel Streaming devices need to be assigned an IP from the router in order to independently communicate with the home network and internet.

Solution: The Android functions "Smart network change" and "Auto IP Support" should be deactivated. Next, ensure that your router allows for DHCP and then repeat the setup process.

Other devices in your WiFi network may be preventing the Setup Assistant from completing the setup process.

Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or WiFi network for the duration of the setup process. Before beginning a new setup process, be sure to restart your WiFi router and complete the setup using a single smartphone.

Please note that the processes carried out during the notification "Configuring device..." may take a few minutes to complete. We therefore ask for patience in order to ensure that the setup is indeed experiencing difficulty completing and that your smartphone does not go into standby mode.

Check that the password you entered is still current. Make sure that you are not using the password for your SIM card, Google account, music service or other account. Teufel Streaming requires the password for your home WiFi. This is sometimes also called the "network key".

Tip I: You'll often find your WiFi password / network key on the back of your WiFi router. As long as this password has not been changed, it should still be valid.

Tip II: The auto correct function in your smart device may be changing the characters you enter. We therefore recommend switching off this auto correct function.

The following are a few reasons why your WiFi network may not appear in the list presented in the App:

1) If the signal strength of your WiFi network is only 30% or less where you are holding your phone, it will not appear. Since the system requires a signal strength greater than 30% in order to function without drops in playback, only networks that offer this minimum signal strength will be displayed.

Solution: Increase the signal strength of your WiFi signal and/or find a better place for your device.

2) It’s technically possible to hide a WiFi network. This option is usually offered in a WiFi router’s settings. If you’ve selected this setting option, your home network will not be displayed within the App.

Solution: Make sure that the WiFi is set to "visible“.

There can be many reasons for the notification "Wi-Fi router is incompatible”. The most common reasons for this notification have to do with router configurations affecting your home WiFi which can be changed. The following are the most common WiFi settings that may be the cause:

1) The function DHCP (the automatic assignment of a network address) is not switched on. This prevents the Raumefld device from registering with the home WiFi network.

Solution: Activate the DHCP function in your home WiFi router’s settings. Tip: Some manufacturers list DHCP as a feature with names like “Reject unknown devices”. Contact the manufacturer of your router if you are unsure what this feature is called.

2) A so-called Mac filter is switched on in your router. This filter prevents the registration of unknown devices which includes all devices not already using the WiFi network.

Solution: Deactivate the Mac filter for the duration of the setup process or add your device to the router’s list of known devices. Note: Some manufacturers refer to the Mac filter with names like "Only allow known devices.“ Contact the manufacturer of your router if you are unsure what this feature is called.

3) The router is blocking direct communication (the exchange of data) between two or more devices connected to the same WiFi network. Known as “client isolation,” this setting is often preconfigured, especially with guest network access.

It requires direct communication in order to receive information (such as when you press "play“) from your smartphone. The client isolation setting is often overlooked as it does not prevent a device from accessing the internet.

Solution: Do not use a guest WiFi access for your device; deactivate the client isolation feature.

Note: Some manufacturers refer to client isolation under different names. It may also be a preconfigured part of a security level you have chosen for your WiFi network. Contact the manufacturer of your router for more information.

This hum can be caused by the connected devices or disruptions in your electricity current. Please do a test to see which it is.

1. Remove the RCA cable from the input on the subwoofer. If the hum is no longer heard, go to point B. Otherwise, follow point A.

A. Attach the net cable of the subwoofer to another electricity outlet (i.e. Kitchen/Bathroom/Bedroom). If the subwoofer still hums, get in contact with our Support team.

Should the hum no longer be there, the disruption was a problem in your power supply, which can, for instance, be caused by dimmers or chargers. To find out where the disruption is, unplug all your devices and work back from there. As soon as the hum is heard, you now know your source of the disruption.

B. In your case, the "ground hum" is responsible for the disruption. Please proceed as follows to discover your source.

• Disconnect the cable or satellite port from the TV Receiver and check if the hum disappears or not. If it does, you can use a sheath current filter for the cable outlet to prevent this. For example, the sheath current filter AC 9022 ED. If you have a satellite connection, connect the Satellite Receiver to the optical cable playback source - Teufel Optical Digital Cable


• If this reason can be excluded, separate all devices from the AV Receiver one at a time until the hum stops. The last connected device is then your hum source and should be separated from the others using a galvanic separation filter (found in a retail shop)


• If this doesn't work, get in contact with us once again so that we can give an individual, helpful response.

Thanks to the speaker set-up/bass management integrated in the home cinema receivers/amplifiers, the subwoofer functions in stereo, Dolby Surround and digital mode.

The corresponding setting in the speaker set-up must be adjusted individually for each source for many receivers, however, e.g. for CD playback only front without woofer, and front speakers plus woofer for Dolby Surround video playback.

Some AV Receivers/amplifiers issue the bass signals via the subwoofer pre-amplifier output so quietly that the subwoofer does not start automatically.

To make sure the subwoofer switches on and off correctly in automatic mode, (to be selected on the corresponding switch of the subwoofer, such as "Auto / On / Off"), we recommend turning the level control on the subwoofer to 1/3 or perhaps to 1/2 and increasing the output level for the sub in the receiver's speaker set-up – sometimes up to the maximum (+10 dB or +12 dB). The subwoofer should then work perfectly.

The maximum position of the output level in the speaker set-up of the AV Receiver is obligatory for some of our models (e.g. the Concept S subwoofer).

1. You take the load off of your amplifier/receiver and thus receive more dynamics.

2. The active subwoofer makes it possible to set the volume separately from the remaining speakers.

3. Only an active subwoofer can be connected directly to the subwoofer connection of a home cinema receiver.

Although designed to be fully active, the Teufel set is also partially active in conjunction with an AV Receiver.

You can connect it like a standard speaker system: the five satellites via speaker cable to the corresponding speaker outputs front R/L, rear R/L and centre of the AV Receiver/amplifier and the subwoofer from the front R input via a mono-RCA cable to the Sub Out output on the A/V Receiver/amplifier.

Please note:
The auto on/standby switch only responds when the front R input is being used! The subwoofer also receives the full subwoofer signal via this channel.

If the AV Receiver/amplifier has preamplifier outputs for all channels (front R/L, rear R/L, centre and subwoofer), the Teufel set can also be connected via three RCA cable pairs to the subwoofer and the satellites via speaker cables to the subwoofer. However, we recommend using the first version.

The hum (50 Hz) comes from the 220 volt supply network and is caused by current power flows through the protective conductor. These so-called "ground hums" is caused when you connect two devices that are already grounded on the protective conductor (subwoofer) or the antennae cable (AV Receiver) to the subwoofer cable.

Solution:
Separate the direct connection by a grounding filter for the antennae cable that is created for it - for instance, the Teufel modell sheath current filter AC 9022 ED. Alternatively, you can use a galvanic separation filter that is looped into the connection between the subwoofer and AV Receiver.

The hum disappears if the antennae cable is separated from the Receiver/Tuner/TV. First try the grounding filter, otherwise the galvanic separation filter.

The location of a subwoofer with a recommended cut-off frequency of under/equal to 120 Hz can be freely selected and does not affect the other speakers.

Placement within the straight line between both front satellites is ideal - but not precisely in the corner of the room because certain frequency components could be unpleasantly excessive when played back.

By setting the phase, you can affect the point at which the membrane of the subwoofer bass speaker moves to the front. This setting makes it possible to optimally adjust the subwoofer to the satellites.

The membranes of the satellites should move to the front at the same time as the membrane of the subwoofer bass speaker, because all speakers of the system must vibrate in phase for optimal playback. This means that (provided the connection has the correct polarity) all drivers must move in one direction when the three front speakers receive a pulse (towards the outside or towards the inside).

If the subwoofer is in line with the front speakers, its bass speaker should have the same direction of movement (phase) - the controller on the woofer is set to "0". If the subwoofer is not between the front speakers, but is to the side of or even behind the listening location, its phase length will not match that of the front speakers. That is why the phase of the subwoofer must be changed in such cases.

So much for the theory. In practice, this means: Listen to a loud piece of music with heavy basses and ask a second person to change the phase during playback. The correct setting of the phase switch depends on where the subwoofer is positioned in the room. The position where the bass playback (above all the upper bass range) sounds the fullest is the correct position. Have fun trying it out!