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Teufel Sounddeck Streaming

Sounddeck + WiFi
Plug-&-play Wi-Fi sounddeck – simply place your TV on top & connect
€ 999.99 € 799.99
incl. VAT
Ready for shipping within one work day  
 € 19.99 Shipment
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Teufel
Die besten Songs zum besten Sound

3 Monate kostenloses Musikstreaming mit Deezer Premium. Gratis zu jedem Kauf ab 69,- €. Erfahre mehr

Deezer

Highlights

Why we love this product
From the Sounddeck, all your movie and musical treasures will be afforded open passage right into your living room. True-to-source sound created by high-end drivers floods the entire room thanks to the use of Raumfeld proprietary Wellenfeld Technology, cocooning you in sound from every point on the compass. Control your movies, TV sound, and music via free app and drop your musical anchor wherever you like. The Sounddeck offers a safe harbor for any music or movie fan who enjoys powerful, transparent and immersive sound.
Key advantages at a glance
  • Plug-&-play Wi-Fi sounddeck – simply place your TV on top & connect
  • Innovative Wellenfeld Technology cocoons you in sound from any listening position
  • 6 high-end drivers, 2 downfire subwoofers & integrated 280 watt class D amplifier create powerful, detailed sound
  • Enjoy seamless streaming and control playback via the free Teufel Raumfeld App or included remote
  • Timeless design: Sturdy wooden cabinet refined by matte black or silk white lacquer and aluminum elements
  • Stream Spotify Connect, SoundCloud, TIDAL, internet radio via TuneIn & private music collections; Coming soon: Google Cast for audio
  • Connects to the TV with a single HDMI cable
  • Available in black or white
Features

Overview of our technologies

Streaming WiFi Raumfeld
Bluetooth
iOS
Android
Google
Napster
Tunein
Spotify Music Streamingdienst
TIDAL
Soundcloud
Chromecast built-in
plug & play
PC Gaming
USB
Internet-Radio

Versatile, easy to use, and state-of-the-art –
three of the Sounddeck’s key attributes

It’s obvious how versatile the sounddeck is because of how many ways it can be used. The Sounddeck employs Wellenfeld Technology to play true-to-source sound from your TV, cocooning you in surround sound. Its generous sweet spot ensures the best possible sound from any seating position. The Sounddeck is also well equipped to offer seamless audio streaming through an integrated Wi-Fi Raumfeld module.

It’s also easy to decide where to place your sounddeck in the living room – just slide it under your TV. Connecting is a snap: A single HDMI cable is all you need to connect your devices.

Please note: To be able to use the Raumfeld Sounddeck via the HDMI-ARC/CEC connection, you must first ensure that your television supports HDMI 1.4 with Audio Return Channel.

The Sounddeck displays a timeless design characterized by high quality materials, including a wooden enclosure refined with beautiful matte black or silk white lacquer and brushed aluminum buttons.

The Sounddeck offers true ease-of-use, including a Raumfeld App you can use to control the Sounddeck from anywhere in your home. It also has an included remote control with one-touch buttons for your favorite songs and playlists.

Wi-Fi streaming
Teufel Sounddeck Streaming
  • Teufel Streaming WiFi Raumfeld App
  • Teufel Streaming Spotify Music  Streamingdienst
    Teufel Raumfeld Spotify
  • Raumfeld

    You can listen to music in true CD quality without interruption from calls or messages via the Teufel Raumfeld app. You can stream music from your CD- or record player and listen to it throughout the whole house with another speaker. You can even play music from a smartphone, USB stick or hard drive via the app.

  • Spotify

    You can stream Spotify via Wi-Fi or Bluetooth, and also use Spotify Connect independently to benefit from the features of the Spotify app. You can quickly change the audio output from your smartphone to the speakers without pausing.

Audio sources
Modern jukebox
Our multi-room speakers offer more music services, Internet radio stations and podcasts than almost any other system.
Spotify Music Streamingdienst
Tunein
Soundcloud
Napster
TIDAL
Chromecast built-in
USB
Compact disc
Vinyl
TV Sound
TV Sound
 

TV Sound

Spotify
One of the most popular streaming services offering access to millions of songs, playlists, audiobooks and podcasts with data rates of up to 320 kbps (almost CD quality). Spotify is also available on many other devices (such as Smart TVs).

 

TV Sound

Tune In
A streaming service from San Francisco. Listen to over 100,000 local and international radio stations free of charge at data rates of up to 128 kbps (FM radio quality).

 

TV Sound

Soundcloud
An independent streaming service from Berlin. Discover new music with SoundCloud thanks to a selection of artists ranging from rising stars to household names. You can also follow friends, artists or newcomers. The data rates depend on the quality of the individual upload.

 

TV Sound

Napster
One of the original streaming services. Stream millions of songs, playlists, audiobooks and podcasts at up to 192 kbps.

 

TV Sound

Tidal
Stream millions of songs in lossless quality and with data rates of up to 1411 kbps (true CD quality).

 

TV Sound

Chromecast built-in
Now it’s easier than ever to stream, or “cast”, over 100 services from your phone, tablet or PC to a single speaker or multi-room setup.

 

TV Sound

USB
Connect a USB stick or hard drive to your Teufel Streaming speaker and play your own music library using the Teufel Raumfeld app. Supported audio formats: MP3, WAV, Flac, Ogg Vorbis, ASF, WMA, M4A with AAC or Apple Lossless. Up to 24 bit/96 kHz. Find more information in the streaming manual.

 

TV Sound

CD
Connect a CD player to your Teufel Streaming speaker via cinch cable and stream lossless music to other rooms, for example.

 

TV Sound

Vinyl
Connect a record player to your Teufel Streaming speaker via RCA cable and stream lossless music to other rooms, for example.

 

TV Sound

TV Ton
Connect your TV set via Cinch cable (or HDMI to a soundbar or sound deck) and listen to lossless TV sound via your Teufel Streaming speakers.

More fun with Amazon Alexa

Teufel Streaming systems and speaker with bluetooth can be optionally expanded with a device from the Amazon Echo series to allow you to select and enjoy music even more conveniently via Alexa voice control. You can find out more about how this extension works and what you can do with it on the Teufel blog.

Learn more
Amazon Echo Input
OK Google, play my Flow

Lost your remote control somewhere in the sofa again? No worries! Control your sound system with voice commands when you connect a Google Home device via Bluetooth.

Google Home Mini
Multi-room streaming
Play music all around your home
All Teufel Streaming systems can be connected to one another thanks to integrated Raumfeld technology. Listen to the same or different music across several rooms and speakers. Use the Teufel Raumfeld app to manage your rooms, group individual multi-room speakers together, create individual playlists and control the volume and sound using the equaliser.
Streaming Multiroom
Streaming Multiroom
Connections

The HDMI-1.4-Standard allows you to easily transmit audio signals. An HDMI cable between the Sounddeck and your television is the only connection you need. The HDMI port also supports CEC – the standard for universal control. This means that if your TV supports the function, you can also use your existing TV remote to control the Sounddeck.

Additionally, the Sounddeck offers a digital-optical input as well as an RCA input. Connect extra devices through these, or use the ports for your TV if needed.

Control options

The product offers the same aluminium one-touch preset buttons found on many Teufel streaming devices as a special extra feature on the included remote control. It’s easy to start songs or playlists – from TIDAL, for instance, or your favorite radio station from your couch, with just the touch of a button.

Incredible power, precision and immersion

The class D amplifier built into the Raumfeld Sounddeck generates a powerful 280 watt performance from its 6 x 70 mm high-end broadband drivers and two 130 mm subwoofers. The two extremely clean-sounding woofers can reproduce bass down to a 42 Hz low end.  And thanks to the high-end D/A converter by Cirrus Logic™, which supports audio files with a resolution of 24 bits and a sampling rate of 192 kHz., you won’t lose a detail, no matter how small.

Teufel Sounddeck Streaming
Integrated Wellenfeld technology

The Wellenfeld Technology developed by our acousticians in Berlin skillfully controls the powerful DSPs in the Sounddeck’s 6 drivers, allowing it to achieve a very broad, spatial sound experience without altering the original signal. Wellenfeld Technology expands the system's sweet spot, or optimal listening area. The result is an oasis of sound large enough to include everyone in the room.

Features overview:

  • Balanced, true-to-source playback of music, movies and television
  • An extensive sweet spot
  • Immersive sound, without having to set up extra rear speakers
  • Good localization of sound events in the room
  • High, clear sound levels with maximum speech intelligibility
Streaming WiFi Raumfeld Soundbar 3D
Streaming WiFi Raumfeld Soundbar 3D
Multi-room setup

As a member of the Teufel Streaming family, the Sounddeck offers all the functions you’d expect from Teufel, including seamless audio streaming, internet access to music streaming services, and app control. It also goes without saying that the Sounddeck works in sync with existing players as part of a multi-room system. The Wi-Fi streaming modules – identical modules are included in all our multi-room devices – built into the Sounddeck enables this interaction.

A new Control Room feature in the Teufel Raumfeld app gives you an instant overview of your multi-room system and makes it easy to control. You'll see what’s playing where at a glance and be able to change playback anywhere with just a few taps.

Teufel Sounddeck Streaming
Teufel Bluetooth USB Schwarz
Teufel Bluetooth USB Adapter

Now enjoy even more music streaming possibilities with our Bluetooth USB Adapter made for Teufel Streaming devices. Hear music direct from your phones via apps such as, Apple Music, Audible, Deezer, spotify and loads more! 

For more information about this product, or how to use it go to our  Support page.

The sound: Incredible power, precision and immersion

The class D amplifier built into the Raumfeld Sounddeck generates a powerful 280 watt performance from its 6 x 70 mm high-end broadband drivers and two 130 mm subwoofers. The two extremely clean-sounding woofers can reproduce bass down to a 42 Hz low end.  And thanks to the high-end D/A converter by Cirrus Logic™, which supports audio files with a resolution of 24 bits and a sampling rate of 192 kHz., you won’t lose a detail, no matter how small

Overview of Features:

  • Balanced, true-to-source playback of music, movies and television
  • An extensive sweet spot
  • Immersive sound, without having to set up extra rear speakers
  • Good localization of sound events in the room
  • High, clear sound levels with maximum speech intelligibility

The Sounddeck in a Multi-room setup

As a member of the Raumfeld family, the Sounddeck offers all the functions you’d expect from Raumfeld, including seamless audio streaming, internet access to music streaming services, and control via app. It also goes without saying that the Sounddeck works in synch with existing Raumfeld players as part of a multi-room system. The Wi-Fi streaming modules – identical modules are included in all our multi-room devices – built into the Sounddeck enables this interaction.

A new Control Room feature in the Raumfeld App gives you an instant overview of your multi-room system and makes it easy to control. You'll see what’s playing where at a glance and be able to change playback anywhere with just a few taps.

Included components

  • Teufel Sounddeck Streaming
  • power cable
  • 1,5m HDMI-Cable for Sounddeck/Soundbar
  • Remote Control RFRC1
  • Bluetooth USB Adapter

Technical Data

Teufel Sounddeck Streaming
Teufel Sounddeck Streaming
Plug-&-play WiFi sounddeck. Simply place your television on top and enjoy hi-fi music playback along with room-filling sound with movies and television programmes.
Teufel Sounddeck Streaming
Sounddeck Yes
von 10 m²
bis 25 m²
Speaker
Woofer (number per enclosure) 2
Woofer (diameter) 130.00 mm
Woofer (material) Cellulose, coated
Broadband loudspeakers (number per enclosure) 6
Broadband loudspeakers (diameter) 70.00 mm
Broadband loudspeakers (material) Cellulose, coated
Acoustic principle Bass reflex
Enclosure material MDF
Enclosure surface Lacquer
Integrated stand Yes
Magnetic shielding Yes
Connections
Audio inputs- HDMI 1
HDMI Version 1.4b
W-LAN Yes
W-LAN 1
LAN Yes
LAN 1
Digital inputs optical 1
Miscellaneous CEC/ARC
Cinch input stereo 1
USB 2.0 1
Playback
ASF Yes
MP3 Yes
WMA Yes
WAV Yes
AAC Yes
FLAC Yes
OGG Yes
Electronics
WLAN Standards 802.11n/g
WLAN encryption WPA2
10/100-Mbit/s Ethernet Yes
Amplifier technology Class-D
Amplifier configuration 6.2
Amplifier channels 7
Power output capacity impulse (peak) Satellite 25 W
Power output capacity impulse (peak) Bass 130 W
Power output capacity sinus (RMS) Satellite 20 W
Power output capacity sinus (RMS) Bass 80 W
Multi-room Yes
Power supply voltage 230 volts
Standby-Function Yes
Standby-Power consumption 2 watt
Maximum power consumption 320 watt
Mains cable - IEC connector (non-heating device) Yes
Safety class 2
Fuse Yes
Integrated DSP Yes
Radio remote control Yes
Power source Button cell
Materials Aluminium
Programmable Yes
Presets Yes
Number of presets 4
Miscellaneous Button cell included in delivery
Dimensions
Depth 41.00 cm
Width 73.00 cm
Height 11.00 cm
Weight 12 kg

Accessories

Accessories and bundle packages are not currently available for this product.

Expert reviews

Teufel Sounddeck Streaming review of Video
Teufel Sounddeck Streaming
Teufel Sounddeck Streaming review of Video
"masters a gigantic spatial image for its compact size, catapulting the viewer into the action"
Video 02/2016
"With their new Sounddeck, Raumfeld has launched a model that masters a gigantic spatial image for its compact size, catapulting the viewer into the action. It also scores points in terms of music and multi-room streaming as well as high-quality design."

Note: Test refers to an identical previous Raumfeld Sounddeck.

(Translated from German)
See full review at pc-magazin.de
Teufel Sounddeck Streaming review of www.av-magazin.de
Teufel Sounddeck Streaming
Teufel Sounddeck Streaming review of www.av-magazin.de
"an outstandingly well-processed sound transmission, which gives every TV programme and film an impressive sound stage"
www.av-magazin.de 04.04.2016
"With the Raumfeld Sounddeck you get an outstandingly well-processed sound transmission, which gives every TV programme and film an impressive sound stage. In addition, there is a diverse entertainment programme provided by Internet radio, streaming services and your own stored music. The free app controls all Raumfeld components aroudn the home in a user-friendly way. Thanks to the high-quality, well thought-out remote control, music can be started classically even without a tablet/smartphone."

Note: Test refers to identical Raumfeld Sounddeck.

(Translated from German)
See full review at av-magazin.de
Teufel Sounddeck Streaming review of www.hifitest.de
Teufel Sounddeck Streaming
Teufel Sounddeck Streaming review of www.hifitest.de
"Cinema sound in your own living room? It couldn't be simpler!"
www.hifitest.de 22.08.2016
"Equipped with a multitude of streaming functions, the Raumfeld Sounddeck delights its audience and is a true all-rounder. Internet radio, app control and multi-room function as part of a larger music system are just a few of the convenient features. In addition, the Wi-Fi-enabled device only needs one power connection, which eliminates the cable clutter that often occurs. The Sounddeck is an absolute recommendation in the field of sound systems due to its excellent workmanship as usual and plays film and music on a pleasingly high level. Cinema sound in your own living room? It couldn't be simpler!"

Note: Test refers to identical Raumfeld Sounddeck.

(Translated from German)
See full review on hifitest.de

Downloads & support

Help regarding this product
My devices' wireless signal is permanently low or breaks down frequently
To gain an overview over the signal strength of each Raumfeld devices in your network, open Settings > Network > Network Analysis.

A Loss of WLAN Signal

The constant loss of a device's Wlan signal even at high signal strength is due to interferences with other wireless networks. By changing the Wlan channel, you eliminate this interference and can fix this issue. Should your system contain a Raumfeld Base simply try out different channels as described in the online manual (Modifying of the Channel Setting (Raumfeld Base)) and see if the signal strength becomes steady. Access points from other manufacturers usually offer an according configuration option in their administration interface. 

Alternatively you may contact our service team, which is happy to assist you with the detection of the best channel available.

B Constant Low Signal Strength


If the signal strength of individual wireless devices is constantly beneath 50%, steps should be taken to upgrade the Wlan reception of the device and therewith the music playback reliability. In most cases it is sufficient to reduce the distance or the number of obstacles between your Raumfeld Base and your playback device. Simply check out if the reception increases when positioning the devices at different places.

In general, the less walls and ceilings between the devices, the better the reception is. Thick walls made from concrete or clay brick will especially abate the signal. Often a relocation of a few centimeters is enough to bypass any problems.

Mind the following advice that accounts for both, systems with Raumfeld Base or systems that are run with an access point from another manufacturer:

  • Position the Raumfeld Base or the third party access point you utilise rather high up, on a cupboard for example. Make sure there's some space towards the wall. Do not position the device on the floor or in a corner.
  • If you make use of a wireless phone there may be interferences with the wlan signal. Therefore, do not position the Base or the third party access point you utilise right next to the phone's base station.
  • Set up the devices in a way that ensures there are a minimum amount of obstacles inbetween your access point and the playback device. Avoid setting up the Raumfeld devices in alcoves or behind prominent corners.
  • Make sure there are no large-scale metal bodies between the access point and playback devices (e.g. radiators or fridges)
  • Large plants may also block the signal due to their moisture content and should not be between the access point and playback devices.
 If the reception does not increase after a repositioning we suggest using a standard Wlan repeater or to connect single components of your Raumfeld system with your existing wireless access point (see Connecting of your Raumfeld devices with your personal access point in the online manual). Please contact our service team to find the perfect solution for you.
I’m only able to access the Raumfeld Zones under “available devices“ in my Spotify App. How can I control the individual rooms?
Deactivate the Multiroom Mode for Spotify in the Raumfeld App by switching to the "off“ setting. You will then be able to individually control each device in the Spotify App.
The individual titles of my compilations are each displayed as their own album
Compilations or soundtracks are normally composed of various artists. In order to display them as a complete album, the tracks of a compilation must be grouped.

There are many different methods of accomplishing this, assuming that the same album name, or Album Tag, is assigned to all tracks. 
  • Assign the name of the compilation's producer to the tag Album Artist. Use "Various Artists" if the producer's name is unknown.
  • If you use iTunes, you may select for every song that they are Part of a Compilation under Get Info > Info.
  • As long as the album is stored locally on the Raumfeld Base, a network drive or USB storage, it is sufficient to simply save the music files in the same folder. Make sure, however, that only music files pertaining to the compilation are stored within this folder.
In order to edit your music collection's tags, we recommend the following programs:

Media Players
  • iTunes (Windows, Mac OS; only supports MP3, AAC, M4A, Apple Lossless)
  • Windows Media Player (Windows; only supports MP3, WMA)
  • Winamp (Windows; supports the same formats as Raumfeld except for WMA, WAV)
Special Tag-Editors
  • MP3-Tag (Windows; supports the same formats as Raumfeld except for WAV)
  • MusicBrainz Picard (Windows, Mac OS, Linux; supports the same formats as Raumfeld except for WAV)
I have no more access to the internet radio directory TuneIn in my Teufel Raumfeld app. What could be the reason?
For the further use of the radio service TuneIn, a software update may be required. The update is free of charge and only takes a few minutes. The software can easily be checked and updated:
  1. Start up all devices and opening the Teufel Raumfeld App.
  2. The main menu can now be called up on the app screen by briefly swiping to the right.
  3. First select "Settings" in the main menu, then menu item "System maintenance" and finally "Updates". By simply tapping on the "Check for updates" button, the device will automatically start to search for and download the latest version.
  4. After the download is complete, the update can be re-started by pressing the button again. This takes a maximum of about 3-5 minutes. Afterwards, TuneIn can be used again as usual.
I copied new music to a network share. Why isn't it displayed under My Music?
When you copy new music to a network share you have to manually initiate a rescan in order to see the music on your Controller or in the Raumfeld App, respectively.

In order to do so, go to My Music > Recently Added and tap the button "Update music index" on bottom of the list. Alternatively, visit Settings > Music Resources and activate a scan for new music on the music resource you've copied the music to.

Under Settings > Music Resources there is also an option to make your Raumfeld System check for new music every day. A manual scan is then not necessarily required.
Can different music (Multicast) be played in different rooms?
Multicast (different music in different rooms) is possible with Spotify, but not simultaneously. Due to certain restrictions stipulated by the provider, simultaneous multicast is not possible at the present time.
I use a version 6.0 Android device and am trying to set up my Wi-Fi streaming system. The setup assistant, however, does not continue after the initial screen. How can I proceed?
Make sure that your smart device is signed in to your home WiFi – the same WiFi network you plan to use with your Wi-Fi streaming system. If you are already signed in to your WiFi network, deactivate your smart device’s access to mobile internet for the duration of the setup.
I use an Android device version 6.0 or higher. The music I stream directly from this device drops after a short time. What could be the reason for this?
One reason could be that your smart device is going into standby mode and dropping the connection.

Solution: Add the Teufel Raumfeld app to your standby exception list, also known as your device’s “whitelist.” To do this, go to “Settings” in your Android menu and then “Apps,” “Advanced,” “Battery optimization,” “All apps” and “Raumfeld.”
I can find settings for my subwoofer in the Teufel Raumfeld app. What are these for?
The menu items "subwoofer volume" and "subwoofer crossover frequency" are only stored in the app menu under "room settings" if a Teufel Streaming soundbar is operated over the same Wi-Fi connection. With a soundbar/subwoofer combination, the sound signal is "distributed" to the devices, i.e. the sounbar outputs the higher frequencies and the subwoofer, the lower ones. This signal distribution is defined under the menu item "subwoofer crossover frequency". Installation tips:
  • Leave the crossover frequency on the default setting if you are satisfied with the sound or if the Teufel Streaming subwoofer is located close to the soundbar (recommended).
  • If the subwoofer is placed at the side or at the back of the room, it is possible that the overall sound may no longer be harmonious. In this case, try changing the crossover frequency in the app until you are satisfied with the sound.
  • If, for example, the sound image of the soundbar is too thin, reduce the crossover frequency. If the bass sounds too flat, increase the crossover frequency.
  • You can also adjust the subwoofer volume separately.
Can I use my home cinema with the Teufel Streaming system?
In order to use your home cinema system with your Teufel Streaming system you require a Connector:
  • Connect the analogue or digital output of the Connector to an appropriate input of your home cinema amplifier
  • Connect an analogue output of your amplifier to the analogue input of the Connector
This will allow you:
  • to listen to music from your Teufel Streaming system via your home cinema system
  • to stream the audio signal of TV series or movies into other rooms of your house
Please note that there will be a short delay between video and audio signal when you stream it into other rooms. If you choose to play the audio signal via your home cinema system only, audio playback is of course in perfect sync with the video signal.

Do I need to be experienced with technology (Wi-Fi, SSID, WEP, computers, Internet, programming)?
Knowledge about wireless networks or computer technology is not necessary for setting up or using the Teufel Streaming systems. New devices are added to the system simply at the touch of a button.
I want to save a Chromecast stream on the direct selection keys (not applicable to all devices). How can I do this?
For technical reasons, it is not possible to store Chromecast streams on the direct selection keys.
Ich streame Musik direkt aus dem Chrome-Browser. Die Wiedergabe ist jedoch manchmal verzerrt oder setzt kurz aus. Was kann ich dagegen machen?
The most frequent cause of distortion and drops in playback is insufficiently fast data transfers from the PC to the WiFi speaker. Data transfer rates can be affected by the WiFi router and the internet connection. We recommend enhancing the performance by increasing the WiFi signal strength in the vicinity of your PC and speaker.
The Teufel Raumfeld app setup wizard does not find a device after pressing the setup key on the back of the device. The display shows "Searching for device..." or "No device found". What can I do?
There are many reasons why a Teufel Streaming device may not be found during setup, i.e. when the app displays the notifications "Searching for device“ or "Not found”. The following will cover the most likely causes as well as possible solutions.

1) It’s possible that your home Wi-Fi is unable to recognise the device due to certain settings on your Wi-Fi router.

Solution: You can enable your Wi-Fi to recognise the device by directly connecting the Teufel Streaming device to your router via Ethernet cable and repeating the setup process.

2) Other active network devices may prevent your Wi-Fi router from recognising the device. Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or Wi-Fi network for the duration of the Teufel Streaming setup process. Before beginning a new setup process, be sure to restart your Wi-Fi router and complete the setup using a single smartphone.

3) The use of switches, repeaters and additional access points within your home Wi-Fi network can hinder device recognition. Solution: Either restart all additional network devices or turn off these devices for the duration of the setup process.

4) If you use a cordless phone over a landline (DECT) and have this phone in the vicinity of your router or Teufel Streaming device, it may be disrupting your Wi-Fi signal. This is because both DECT and Wi-Fi use the same 2.4 GHz signal.

Solution: Relocate your DECT base station or switch off your DECT telephone for the duration of the setup process.
The Teufel Raumfeld app indicates an error after selecting the Wi-Fi and entering the network key (Wi-Fi password). What could be the reason for this?
If you're using a smart device with the Android operating system version 5.X (Lollipop), the problem could caused by two possible smart device settings:

1) The setting "Smart network change" switches the smart device to the mobile network whenever the WiFi signal becomes too weak. Since Teufel Streaming requires a continuous Wi-Fi connection, this setting cannot be used.

2) The "Auto IP Support" function determines when the home Wi-Fi network does not support DHCP (the automatic assignation of a network address). Although a very useful feature, Auto IP Support cannot be used with the Teufel Streaming system. This is because Teufel Streaming devices need to be assigned an IP from the router in order to independently communicate with the home network and internet.

Solution: The Android functions "Smart network change" and "Auto IP Support" should be deactivated. Next, ensure that your router allows for DHCP and then repeat the setup process.
Die Teufel Raumfeld App zeigt einen "Hoppla"-Hinweis unmittelbar nach der Raumnamen-Vergabe. Im Display steht "Gerät wird konfiguriert". Woran kann dies liegen?
Other devices in your WiFi network may be preventing the Setup Assistant from completing the setup process.

Solution: Deactivate all devices (such as smart TVs, laptops, smartphones, tablets, AV receivers, media servers) that use your LAN or WiFi network for the duration of the setup process. Before beginning a new setup process, be sure to restart your WiFi router and complete the setup using a single smartphone.

Please note that the processes carried out during the notification "Configuring device..." may take a few minutes to complete. We therefore ask for patience in order to ensure that the setup is indeed experiencing difficulty completing and that your smartphone does not go into standby mode.
Während der Einrichtung muss das WLAN-Passwort eingeben werden, damit Ihre Geräte im Heimnetzwerk angemeldet werden können. Was kann ich machen?
Check that the password you entered is still current. Make sure that you are not using the password for your SIM card, Google account, music service or other account. Teufel Streaming requires the password for your home WiFi. This is sometimes also called the "network key".

Tip I: You'll often find your WiFi password / network key on the back of your WiFi router. As long as this password has not been changed, it should still be valid.

Tip II: The auto correct function in your smart device may be changing the characters you enter. We therefore recommend switching off this auto correct function.
During setup, the Wi-Fi network via which the system is to be integrated in the future must be selected in the app. However, my home network is not listed in the selection list. What could be the reason?
The following are a few reasons why your Wi-Fi network may not appear in the list presented in the app:

1) If the signal strength of your Wi-Fi network is only 30% or less where you are holding your phone, it will not appear. Since the system requires a signal strength greater than 30% in order to function without drops in playback, only networks that offer this minimum signal strength will be displayed.

Solution: Increase the signal strength of your Wi-Fi signal and/or find a better place for your device.

2) It’s technically possible to hide a Wi-Fi network. This option is usually offered in a Wi-Fi router’s settings. If you’ve selected this setting option, your home network will not be displayed within the app.

Solution: Make sure that the Wi-Fi is set to "visible“.
Während der Einrichtung zeigt die App die Meldung "Router inkompatibel" an. Woran kann das liegen?
There can be many reasons for the notification "Wi-Fi router is incompatible”. The most common reasons for this notification have to do with router configurations affecting your home WiFi which can be changed. The following are the most common WiFi settings that may be the cause:

1) The function DHCP (the automatic assignment of a network address) is not switched on. This prevents the Raumefld device from registering with the home WiFi network.

Solution: Activate the DHCP function in your home WiFi router’s settings. Tip: Some manufacturers list DHCP as a feature with names like “Reject unknown devices”. Contact the manufacturer of your router if you are unsure what this feature is called.

2) A so-called Mac filter is switched on in your router. This filter prevents the registration of unknown devices which includes all devices not already using the WiFi network.

Solution: Deactivate the Mac filter for the duration of the setup process or add your device to the router’s list of known devices. Note: Some manufacturers refer to the Mac filter with names like "Only allow known devices.“ Contact the manufacturer of your router if you are unsure what this feature is called.

3) The router is blocking direct communication (the exchange of data) between two or more devices connected to the same WiFi network. Known as “client isolation,” this setting is often preconfigured, especially with guest network access.

It requires direct communication in order to receive information (such as when you press "play“) from your smartphone. The client isolation setting is often overlooked as it does not prevent a device from accessing the internet.

Solution: Do not use a guest WiFi access for your device; deactivate the client isolation feature.

Note: Some manufacturers refer to client isolation under different names. It may also be a preconfigured part of a security level you have chosen for your WiFi network. Contact the manufacturer of your router for more information.
One advantage of streaming with Chromecast is that you can continue to use your usual music app. How can I check if my apps already support Chromecast?
Chromecast built-in already supports 100+ apps, including many popular music services, and works with the Chrome browser. You’ll find an exact overview of all Cast-enabled apps here:

https://www.google.com/cast/apps/

Tip: If you didn’t find your app on this list, you may want to contact the provider directly and ask when Chromecast will be integrated. In the meantime, you should have no trouble finding an alternative from the large selection of Chromecast-enabled apps.
Ich habe eine eigene Sammlung von Musik mit hoher Qualität und möchte diese über eine Chromecast unterstützende Musik-App abspielen. Wieso werden mir die Titel nicht anzeigt?
Chromecast built-in can stream CD-quality audio up to 48 kHz. If your collection has a higher sampling rate, you can stream it via the Teufel Raumfeld App.
I also want to use Chromecast's multi-room function and stream to multiple speakers at the same time. How can I do this?
Multi-room streaming is also possible with Chromecast. To do this, create a grouping of speakers within the free Google Home app which you will need to install on your smart device. You can name created groups on the app.

After you create and name your groups, they will appear alongside individual Cast-enabled speakers in your music app.

Google Home App (Play Store)

App Store iOS
I use the Spotify app to stream to my speakers. I don't see any or not all of my Chromecast speakers under "Available devices". What could be the reason?
In order to stream with Chromecast built-in, you’ll need the most recent version of the Spotify App. We recommend updating your app and trying again. Please note that you will also require a Spotify premium account in order to stream to your speakers.
I like watching YouTube videos. Can I now use Chromecast to wirelessly output the sound of YouTube videos while watching them?
The wireless transmission of audio content from YouTube is possible with the following:

1: A computer running on either the Windows 10/8.1/8/7 32 bit, Mac OS X 10.9 (or higher) or Linux operating systems.

2: A current version of the Chrome browser. You can download the most recent version here:
https://www.google.com/intl/en/chrome/browser/desktop/

3: The Chromecast built-in extension for the Chrome browser (if not already integrated)

4: A least one Teufel Streaming device with Chromecast built-in registered to the same Wi-Fi network as the computer using the Chrome browser

Begin a YouTube video. Select the “streaming” option from the “more” menu in the Chrome browser. This will call up a menu displaying all Teufel Streaming devices in the network that can play back the audio.

Restrictions:
  • The video displayed on your screen and audio from your speaker may not be in perfect sync.
  • It is not currently possible to directly cast audio from the YouTube app for iOS or Android.

Tip for Android users: You can stream audio from the YouTube app on Android devices using the Android mirroring function. To do so, simply complete the following steps:

Step 1: Install the “Google Home App” and open the menu on the left side.

Step 2: Tap on the option “Screen/Audio streaming” and select the Teufel Streaming device you wish to cast audio to. An active connection will be displayed in your smartphone’s status bar.

Unfortunately, this option is not currently available for smart devices operating on iOS systems.

Step 3: Switch back to the YouTube App and start a video as you normally would. The audio will play from the Teufel Streaming device you just selected.

Please note that the picture and audio may not be in perfect sync.
Ich verfüge über eine sehr große eigene Musiksammlung. Seit ich das Update mit Chromecast built-in durchgeführt habe, reagiert das System öfter nicht. Was kann ich dagegen unternehmen?
The processing of a large number of music files requires Teufel Streaming system resources. This is normal and comparable to a computer that has multiple programs running at the same time. For most music libraries, this does not pose a problem. For exceptionally large libraries, however, such as those in the terabyte range, the system might be strained to a point where normal streaming is compromised.

Solution: Restart all Teufel Streaming devices and deactivate Chromecast built-in.
Der Stream auf meine Teufel Streaming Geräte über Chromecast beginnt erst nach langer Wartezeit oder startet gar nicht. Woran kann das liegen?
There are many possible reasons why your music stream doesn’t start or only begins after a long delay. The following are the most common causes:

1) Chromecast built-in functionality can vary between providers. It’s therefore important to abide by the instructions given by the provider for using this technology. For instance, some request that users first cast and then start an audio stream while others recommend the reverse order of actions. If you are unsure whether you are casting correctly, please ask your app’s service team for assistance.

2) It can take around 20 seconds or even longer in some cases for a stream to be processed. Contact the provider of the music or audio service you use to learn more.
How can I tell if my Teufel Streaming/Raumfeld devices are compatible with Chromecast built-in?
Chromecast is supported by Teufel Streaming / Raumfeld devices which have a Raumfeld logo on the front panel and no external Wi-Fi antenna on the rear panel. Chromecast is also supported by the Raumfeld Soundbar / Sounddeck and the Teufel Sounddeck Streaming / Teufel Soundbar Streaming.
Wie kann ich das Chromecast built-in für aktivieren?
Chromecast built-in can be activated on your Teufel Streaming device once it has updated its firmware to version 1.60 and actualised the Teufel Raumfeld App (iOS/Android). The app will then automatically display the presence of Chromecast-enabled devices present in the network.

Manual activation can also be completed at any time in the Teufel Raumfeld App’s menu under “Music services”.
How can I install software updates?
All Raumfeld devices regularly connect to the Raumfeld update service to look for updated software versions. If updates are available you can easily install them at the push of a button.

Hence your components keep up to date and you can benefit from advancements in the latest software releases.

Since Raumfeld software version 1.3 it is also possible to install updates via a USB stick. This enables you to apply updates without an internet connection.


Of course we also provide continuous updates of the Raumfeld App for your smartphone. These updates are distributed via your smartphone's app store.
What is the difference between active and passive speakers?
An active speaker contains the amplifiers for the pair of speakers. You can easily recognise it as it also holds the power connector and the Wi-Fi antenna. The passive speaker is connected to the active speaker via a speaker cable.
Is it possible to combine several pairs of speakers in larger rooms?
If you want to provide a particularly large room with music, you can easily set up several Teufel Streaming speakers in one room. The Room Configuration settings allow you to assign multiple devices to a single room so that you can easily control music selection and volume.
 
Which Spotify subscription plan do I need in order to stream music (on a single device or in a multiroom setup) from Spotify to my Raumfeld device?
In order to listen to Spotify with your Raumfeld speakers, you need to subscribe to Spotify Premium. Due to certain restricitons stipulated by the provider, the free account is not sufficient to stream with the system. You can learn more about Spotify Premium here
I activated my iPhone/iPad as a resource in Raumfeld. However, it frequently is displayed as being “offline” even though it’s logged in to the Wi-Fi. What causes this to happen?
This can occur when multiple mobile devices are used with Raumfeld at the same time. The iPhone/iPad goes offline after 10 minutes if not in use. This conserves the battery on the iPhone/iPad.

Solution: If the resources are offline, simply open the Teufel Reumfeld app on the device from which you would like to stream digital content.
Welches Netzwerk-Protokoll (SMB) muss ich einstellen, wenn Teufel Streaming auf Musik, gespeichert auf Netzlaufwerken oder in Ordnerfreigaben zugreifen soll?
With network protocol SMB1 Teufel Streaming recognises music files on network drives or folder sharing the best. Set the SMB1 protocol in the properties of your computer or /NAS to listen to music via Teufel Streaming.
I connected the Sounddeck / Soundbar to my television via HDMI cable. The device is recognized yet no sound - or only partial sound - is produced. What can I do?
Please check to see whether your television supports the HDMI-ARC standard and whether the product is connected to your TV from this output. Alternately, you can use a digital-optical cable to connect the two devices.

It's also a good idea to check the sound setting on your television (or set top box). This should be set to PCM or stereo. If the audio signal travels from the set top box to the product via the television, please make sure that both devices have been correctly configured, or connect the audio signal from the source device to the product directly.
How can I select one of the four Wellenfeld modes and what do they do?
For playback via TV, AUX or OPT connection, the buttons marked 1 – 4 on the included remote can be used to select the desired Wellenfeld mode. The setting can also be accessed via the Raumfeld App. (Menu path: Settings/Room configuration/”Room name”/Device name/Wellenfeld mode)

The following settings can be selected:
  1. Stereo Mode: The sound is similar to that produced by a classic stereo system. Select this mode to enjoy music with a broad stereo soundstage. (Button 1)
  2. Arena Mode: This mode employs side-mounted drivers to create an especially broad sound panorama. (Button 2)
  3. Theater Mode: The Theater Mode creates a broad soundstage together with heightened speech intelligibility.
  4. Voice Mode: This mode elevates the voice frequency range for enhanced speech intelligibility while using the side-mounted drivers to subtly broaden the soundstage. (Button 4)
The product has integrated Wellenfeld Technology. What is this and what does it do?
The Wellenfeld Technology developed by our acousticians here in Berlin uses four different sound modes (Stereo, Arena, Theater and Voice) in order to perfectly adapt the sound to the type of audio being played back.
What’s the purpose of the 1 to 4 buttons on the remote?
The buttons serve two purposes. If the Soundbar is connected via HDMI-ARC, AUX or OPT, you’ll be able to use these buttons to select from the various Wellenfeld modes. When playing back audio via Raumfeld’s music streaming function, the buttons 1 – 4 serve as preset buttons for saving your favorite streams.
There’s a night mode in the device settings. What is its purpose?
The night mode reduces bass levels while simultaneously enhancing the speech intelligibility of the system. This mode is perfect for those who don’t want to disturb their neighbors or for adjusting the system to account for individual room acoustics.
The remote control that came with the system doesn’t work. What can I do?
Before using the remote, you need to remove the plastic tab from the end. The plastic tab prevents the batteries from being engaged while the device is transported. Next, press the 1 and 4 buttons at the same time for a total of 10 seconds while standing near the Soundbar. This procedure introduces the two devices to each other and only needs to be carried out once. Once paired, the two devices will henceforth automatically recognize each other.
I have a Raumfeld Soundbar/Sounddeck connected to my TV via HDMI cable. Whenever I start apps like Netflix or Amazon Prime via the TV menu, I don’t hear any sound. What can I change in the system settings so that I hear playback with these services?
Switch the TV sound setting to PCM (stereo) in your television's menu. If your television doesn’t offer PCM (stereo/downmix) as an option, you can connect the Soundbar via an analog TV output (e.g. Headphone output).
How do I connect my Sounddeck to my television?
Televisions can be connected with an HDMI-ARC cable (recommended), optical digital cable (TOS-LINK) or RCA cable. The Sounddeck was pre-configured for the HDMI-ARC connection. Therefore, if your TV offers an HDMI-ARC connection, it’s best to connect both devices with a compatible HDMI cable. This is all the two devices will need in order to communicate with each other. If you plan to connect the Sounddeck with an optical digital or RCA cable, you’ll need to adjust the settings.

In order to change the type of connection, open the Teufel Raumfeld app and open the “Room configuration“ option (under Settings/room configuration/room name/device) and change the type of connection to „TV input” in the drop down menu.
How can I configure the type of television connection on my Sounddeck?
In order to change the type of connection, open the Teufel Raumfeld app and go to “Room configuration“ (under Settings/room configuration/room name/device) and change the type of connection to “TV input” in the drop down menu.
My Bluetooth speaker produces a lesser quality sound with my Windows PC or laptop.
It could be that the speaker is connected as a device with speakerphone function. Please go to: settings menu > devices and printer > BOOMSTER (or other Bluetooth device). Right click on the device and remove the check mark next to the “speakerphone” option.
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